✦ Luna Orbit — IT Support & Helpdesk

OCM System Engineer, Hybrid

at AbbVie

📍 Mettawa, IL Hybrid Posted March 13, 2026
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Position Details

Type Full-Time
Experience entry
Exp. Years 0-6 years
Education Bachelor's degree with 6 years of relevant experience, master's degree with 5 years, or PhD.
Category IT Support & Helpdesk

About this role

Support the digital marketing transformation at AbbVie by developing and maintaining Salesforce Marketing Cloud solutions, integrating platforms, and automating campaigns.

Key Responsibilities

  • Develop and support Salesforce Marketing Cloud solutions
  • Implement multi-channel campaigns
  • Integrate platforms via APIs
  • Support digital transformation initiatives
  • Maintain marketing automation workflows

Technical Overview

Focus on Salesforce Marketing Cloud, API integrations, Veeva CRM, and Mulesoft to enable multi-channel marketing and data-driven campaigns.

Ideal Candidate

An entry to mid-level system engineer with hands-on experience in Salesforce Marketing Cloud, API integrations, and marketing automation tools, capable of supporting digital transformation initiatives in pharma or healthcare settings.

Must-Have Skills

Salesforce Marketing CloudJourney BuilderAPI integrationsMarketing automation

Nice-to-Have Skills

Data CloudVeeva CRMMulesoftDigital transformation

Tools & Platforms

Salesforce Marketing CloudVeeva CRMMulesoftData Cloud

Required Skills

Salesforce Marketing CloudJourney BuilderAPI integrationsMarketing automationData CloudVeeva CRMMulesoft

Hard Skills

Salesforce Marketing CloudJourney BuilderMarketing automationData CloudVeeva CRMMulesoftAPI integrationsDigital transformation

Soft Skills

CollaborationCommunicationProblem-solvingTeamworkAdaptability

Industry & Role

Industry Pharmaceuticals, Healthcare IT
Job Function Implement and support marketing automation and platform integrations

Keywords for Your Resume

Salesforce Marketing CloudJourney BuilderAPI integrationsMarketing automationData CloudVeeva CRMMulesoftDigital transformationCollaborationProblem-solving

Deal Breakers

Lack of experience with Salesforce Marketing Cloud, No API or automation experience, No background in pharma or healthcare

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