Position Details

Type Full-Time

Experience mid

Exp. Years 2-4 years

Education 2 years of college or technical education

Category IT Support & Helpdesk

About this role

Dezerland Park Orlando is seeking an On-site IT Technician to upgrade, maintain, and troubleshoot hardware, software, and network systems across park operations, including POS terminals and guest-facing tech.

Key Responsibilities

Provide first-line hardware/software/network support
Troubleshoot POS and network issues
Configure and maintain PCs, laptops, printers, and peripherals
Manage cable and rack layouts
Support office operations and guest experiences

Technical Overview

Role covers Windows and MacOS environments, POS configurations, cable management, and basic networking. A focus on reliable operation of resort-wide attractions and ticketing systems with physical lifting up to 40 pounds.

Ideal Candidate

The ideal candidate is an IT technician with 2-4 years’ IT experience, strong Windows and POS troubleshooting capabilities, and solid cable/rack management skills. They should be comfortable working on-site in a fast-paced entertainment venue and able to communicate effectively with guests and staff.

Must-Have Skills

2 years of college or technical education2-4 years of IT job experienceWindows operating systemNetworkingCable managementRack expertisePOS configuration

Tools & Platforms

WindowsMacOSTabletsPOSNetwork devicesPrintersScanners

Required Skills

2 years of college or technical education2-4 years IT experienceWindowsPOSCable ManagementRack ExpertiseNetworkingPrintersScannersCompTIA A+

Hard Skills

WindowsMicrosoft OfficePOSCable ManagementRack ExpertiseNetworkingPrinter troubleshootingHardware troubleshootingEnglish communication

Soft Skills

Strong communicationTeamworkCustomer serviceAdaptability

Certifications

Required

CompTIA A+

Industry & Role

Industry Entertainment

Job Function Maintain and troubleshoot IT hardware, software, and network systems across the park’s operations

Role Subtype Deskside Support

Tech Domains Windows, POS, Networking, Printers, Tablets

Keywords for Your Resume

onsite it technicianit supportwindowsmicrosoft officepos terminalsnetworkingcable managementrack managementtabletsmacoshardware troubleshootingprintersscannerslift 40 poundscomp tia a+englishcustomer serviceteamworkorlandoposcablingrackprinter

Deal Breakers

Inability to perform on-site work, Lack of CompTIA A+ or equivalent certification, Insufficient experience with POS systems

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Onsite IT Technician

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