✦ Luna Orbit — Customer Success & Support

Onsite Technical Support & Sales Representative

at Asurion

📍 Orlando, FL, US Remote 💰 $20 – $32 USD / year Posted March 25, 2026
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Position Details

Salary $20 – $32 USD / year
Type Full-Time
Experience entry
Exp. Years 0+ years
Education High School Diploma (or equivalent)
Category Customer Success & Support

About this role

This role involves providing remote technical support and customer service, troubleshooting issues, and selling products in a call center environment.

Key Responsibilities

  • Evaluate and troubleshoot customer concerns
  • Identify technical issues and deploy solutions
  • Utilize call center technology to track issues
  • Meet sales and customer experience goals
  • Escalate calls when necessary

Technical Overview

The position requires troubleshooting skills, call center technology familiarity, and customer interaction capabilities.

Ideal Candidate

The ideal candidate is an entry-level customer support representative with strong communication and troubleshooting skills, eager to assist customers and sell products in a remote call center environment.

Must-Have Skills

High School Diploma or equivalentSoftware troubleshooting techniquesCustomer service skillsCommunication skills

Nice-to-Have Skills

Sales experienceCall center experienceProduct knowledge

Tools & Platforms

Call center technologyCustomer relationship management

Required Skills

Customer supporttechnical supporttroubleshootingcall center technologycommunication skillssalescustomer serviceproduct sellingescalationbiweekly pay

Hard Skills

Customer serviceTroubleshootingTechnical supportCall center technologyCustomer relationship management

Soft Skills

CommunicationCourteousnessProblem-solvingTeamworkAdaptability

Industry & Role

Industry Telecom
Job Function Remote customer support and sales representative
Role Subtype Customer Support Specialist

Clearance & Visa

Clearance Required None
Visa Sponsorship No

Keywords for Your Resume

Customer SupportTechnical Supportcall centercustomer servicetroubleshootingsoftware troubleshootingcall center technologycommunication skillssalesbiweekly paycustomer concernspositive customer outcomesproduct sellingcustomer interactioncall escalationcustomer supporttechnical supportcommunication

Deal Breakers

No high school diploma or equivalent, Lack of troubleshooting skills, Inability to work remotely, No customer service experience

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