✦ Luna Orbit — IT Support & Helpdesk

Operational Success Engineer for Manufacturing & Critical Applications

at Eli Lilly

📍 US, Indianapolis IN Hybrid 💰 $64K – $151K USD / year Posted March 13, 2026
Salary $64K – $151K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

This role focuses on ensuring the reliability and operational success of critical manufacturing and business applications through infrastructure management and incident coordination.

  • Manage infrastructure health
  • Coordinate incident response
  • Partner with stakeholders
  • Conduct root cause analysis
  • Ensure operational readiness

Technical scope includes managing network, compute, storage, virtualization, and cloud infrastructure, with emphasis on incident response, risk management, and operational readiness.

The ideal candidate is an experienced IT support engineer with at least 3 years managing critical infrastructure components, supporting manufacturing and enterprise applications, with strong incident response and risk management skills.

IT infrastructure managementincident responserisk assessmentsystem reliabilitycollaboration with stakeholders
Manufacturing systems supportCritical application supportVirtualization technologiesCloud platform experience
Network hardwareStorage systemsVirtualization platformsCloud platformsMonitoring tools
IT InfrastructureNetworkComputeStorageVirtualizationCloud PlatformsIncident ResponseRoot Cause AnalysisRisk ManagementOperational Readiness
IT InfrastructureNetworkComputeStorageVirtualizationCloud PlatformsIncident ResponseRoot Cause AnalysisRisk ManagementOperational Readiness
problem-solvingcommunicationcollaborationleadershipproactive thinking
Industry Healthcare & Medical
Job Function Support and ensure the operational success of critical IT infrastructure
IT InfrastructureNetworkComputeStorageVirtualizationCloud PlatformsIncident ResponseRoot Cause AnalysisRisk ManagementOperational Readiness

Lack of experience with infrastructure management, No background in incident response or risk assessment, Inability to work in a hybrid environment

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile