Position Details
About this role
Supports cloud infrastructure operations, monitors systems, manages incident responses, and collaborates on infrastructure improvements within a government or enterprise environment.
Key Responsibilities
- Monitor cloud systems
- Respond to incidents
- Manage infrastructure upgrades
- Collaborate on infrastructure planning
- Support cloud security
Technical Overview
Focuses on AWS cloud management, infrastructure automation with Terraform, incident troubleshooting, and security practices, utilizing tools like Jira, ServiceNow, and GitHub.
Ideal Candidate
The ideal candidate is an experienced IT support professional with strong knowledge of AWS, incident management, and infrastructure tools like Jira and ServiceNow. They should be adept at troubleshooting, system monitoring, and supporting cloud environments in a government or enterprise setting.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of AWS experience, No familiarity with Jira or ServiceNow, Inability to work remotely
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