About this role
This Operations Manager role for Distribution Ops supervises a safe, high-performing team across multiple locations. The position focuses on operational effectiveness, safety leadership, continuous improvement, talent management, and compliance to deliver customer satisfaction.
Key Responsibilities
- Provide visible safety leadership and drive safety culture
- Evaluate team performance using operational efficiency, reliability and quality metrics and take corrective action
- Lead crew effectiveness, quality and productivity while removing barriers
- Recruit, develop, and manage talent while driving employee engagement
- Oversee execution and documentation of work per Xcel Energy policies, labor agreements, and regulatory compliance
Technical Overview
The job is centered on operational leadership rather than software engineering. It requires managing safety processes, driving performance using efficiency/reliability/quality metrics with data integrity, and ensuring documented work execution aligns with Xcel Energy policies, labor agreements, and regulatory compliance.
Ideal Candidate
The ideal candidate is an operations leader for distribution operations who can supervise a safe, high-performing operations team and improve performance using efficiency, reliability, and quality metrics. They bring experience driving continuous improvement, managing talent and performance, and ensuring compliance with company policies, labor agreements, and regulatory requirements.
Must-Have Skills
Provide visible safety leadership and actively contribute to the creationimplementationand continuous improvement of a strongsustainable safety culture in partnership with Safety ConsultantDrive real time safety accountability through safety meeting participationjob briefsauditstrainingaccident investigation/event assessmentand job site observationsAssure safereliableand compliant operationsOversee and coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedureslabor agreementsand regulatory stand
Tools & Platforms
Safety ConsultantXcel Energy policies and procedures
Required Skills
safety leadershipsafety culturesafety meeting participationjob briefsauditstrainingaccident investigation/event assessmentjob site observationsoperational efficiencyreliability and quality metricscorrective actionprocess adherencedata integritycontinuous improvementprocess changescrew effectivenessquality and productivityremoving barriersresource forecastslonger-term work plansworkforce and development planningperformance managementemployee engagementbargaining unit discussionsgrievancescorrective actionsrelationship managementexecution and documentation of worklabor agreementsregulatory compliancecustomer satisfactionprocess and performance metrics
Hard Skills
safety leadershipsafety culturesafety meeting participationjob briefsauditstrainingaccident investigation/event assessmentjob site observationsoperational efficiencyreliability and quality metricscorrective actionprocess adherencedata integritycontinuous improvementprocess changescrew effectivenessquality and productivityremoving barriersresource forecastslonger-term work plansworkforce and development planningperformance managementtrainingcoachingemployee engagementbargaining unit discussionsgrievancescorrective actionsrelationship managementinternal and external relationshipssystems and resources knowledgecustomer/stakeholder satisfactionexecution and documentation of workXcel Energy policies and procedureslabor agreementsregulatory compliancecustomer satisfactionprocess and performance metrics
Soft Skills
leadershipcollaborationexpectation settingcoachingoversightrelationship buildingstakeholder managementteam engagementcommunication
Keywords for Your Resume
Operations Manager - Distribution OpsOperations ManagerStandard Operations PositionSupervise a high performingsafe operations teamsafety leadershipsafety cultureSafety Consultantsafety meeting participationjob briefsauditstrainingaccident investigationevent assessmentjob site observationsBusiness Optimization & Strategyoperational efficiencyreliabilityquality metricsprocess adherencedata integritycontinuous improvementprocess changescrew effectivenessquality and productivityresource forecastslonger-term work plansTalent Managementworkforce and development planningperformance managementemployee engagementbargaining unit discussionsgrievancescorrective actionsregulatory compliancelabor agreementscustomer satisfaction
Deal Breakers
Must be able to provide visible safety leadership and drive a strong, sustainable safety culture, Must be able to oversee execution/documentation of work per Xcel Energy policies and procedures, labor agreements, and regulatory requirements
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