Position Details

Type Full-Time

Experience lead

Exp. Years 3+ years

Education Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Category Operations & Logistics

About this role

Operations Manager leads a mixed salaried and hourly workforce to maintain safety, quality, and productivity while driving cross-site initiatives and data-driven productivity improvements.

Key Responsibilities

Support, mentor, and motivate salaried and hourly workforce
Lead large-scope projects with site/regional impact
Build productivity plans via forecast reviews and load balancing
Manage safety, quality, productivity, and delivery promises
Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR

Technical Overview

Focus on workforce management, productivity planning, and cross-functional collaboration with data-driven decision making in an on-site setting.

Ideal Candidate

The ideal candidate is an experienced operations leader (senior-level) with 3+ years of people and project management, capable of leading large site and regional initiatives with a strong emphasis on safety, productivity, and cross-functional collaboration.

Must-Have Skills

3+ years of employee and performance management experienceBachelor's degree or equivalentor 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work areaincluding weekendsnightsand/or holidays

Nice-to-Have Skills

1+ years of performance metricsprocess improvement or lean techniques experience

Required Skills

Employee and performance management experiencelead large-scope projectsforecast reviewsload balancingsafetycross-functional collaborationdata-driven decisionslifting 49 poundsstanding/walking 12 hours

Hard Skills

Employee and performance management experienceLead large-scope projects with site and regional impactForecast reviews and load balancing to build productivity plansSafetyEngineeringLoss PreventionQuality AssuranceHuman ResourcesData-driven decisionsLift up to 49 poundsStand/walk for up to 12 hoursFlexible schedule including weekendsnightsand/or holidays

Soft Skills

leadershipcommunicationcollaborationproblem solvingtime management

Industry & Role

Industry E-commerce

Job Function Lead and develop a combined salaried and hourly workforce to improve safety, quality, and productivity while delivering on-site operations goals.

Keywords for Your Resume

operations managerhourly workforcesafetyqualityproductivityFirst mileMiddle mileLast milelead large-scope projectsforecast reviewsload balancingdata-driven decisionslift up to 49 poundsstand/walk for up to 12 hoursflexible schedulecross-functional collaboration

Deal Breakers

No Bachelor's degree or insufficient experience, Inability to work weekends/nights/holidays, No experience leading large cross-functional projects

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