Outbound Sales Manager, SMB

Block is seeking an Outbound Sales Manager to lead a remote team of Account Executives and drive revenue growth. The manager will set a high-performance culture, oversee KPI execution, forecasting, and pipeline reviews, and coach AEs using data-driven insights.

• Create team culture of trust and accountability
• Participate in client and prospect meetings
• Hire and train new account executives on sales process
• Manage KPIs including hourly/daily metrics, forecasting, and pipeline management
• Conduct weekly pipeline review and forecast meetings with AEs

This is a sales-operations-focused leadership role centered on measurable performance execution (hourly/daily metrics, forecasting, pipeline management) and repeatable sales funnel processes. The technical scope is minimal in the posting; the main “system” is the cadence of pipeline reviews and KPI-driven coaching.

The ideal candidate is a sales management professional with 3+ years of sales manager experience and a proven track record of exceeding targets as an individual contributor. They can hire, train, and ramp Account Executives while running a remote team with strong KPI management, forecasting, and pipeline review cadence. They coach using data-driven insights and encourage a high-performance culture rooted in trust, accountability, and ownership.