Position Details
About this role
This role provides technical support for radiology hardware, software, and network systems, ensuring smooth imaging workflows and remote support for healthcare facilities. The analyst will troubleshoot issues and maintain system performance.
Key Responsibilities
- Troubleshoot hardware and software issues
- Support radiology workflows
- Maintain imaging systems
- Provide remote technical support
- Document issues and solutions
Technical Overview
The environment involves PACS, PowerScribe, Windows, macOS, VPN, and healthcare IT systems. The role requires strong troubleshooting skills and experience with radiology workflows.
Ideal Candidate
The ideal candidate is a mid-level IT support analyst with 5+ years of experience in healthcare IT, proficient in PACS, PowerScribe, and network troubleshooting. They should have a bachelor’s degree in a related field and excellent problem-solving skills.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of experience with PACS or PowerScribe, No healthcare IT background, Inability to work remotely
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