✦ Luna Orbit — IT Support & Helpdesk

Overnight IT Support Analyst II

at Radiology Partners

📍 Remote, US Remote 💰 $65K – $75K USD / year Posted March 22, 2026
Salary $65K – $75K USD / year
Type Full-Time
Experience mid
Exp. Years 5+ years
Education Bachelor’s degree in Health IT, Computer Science, or Information Systems
Category IT Support & Helpdesk

This role provides technical support for radiology hardware, software, and network systems, ensuring smooth imaging workflows and remote support for healthcare facilities. The analyst will troubleshoot issues and maintain system performance.

  • Troubleshoot hardware and software issues
  • Support radiology workflows
  • Maintain imaging systems
  • Provide remote technical support
  • Document issues and solutions

The environment involves PACS, PowerScribe, Windows, macOS, VPN, and healthcare IT systems. The role requires strong troubleshooting skills and experience with radiology workflows.

The ideal candidate is a mid-level IT support analyst with 5+ years of experience in healthcare IT, proficient in PACS, PowerScribe, and network troubleshooting. They should have a bachelor’s degree in a related field and excellent problem-solving skills.

IT supporthardware troubleshootingsoftware troubleshootingnetwork troubleshootingPACSPowerScribeFluencyWindowsmacOS
radiology workflowsvoice recognition systemsremote support toolscustomer service
ServiceNowPACSPowerScribeFluencyWindowsmacOS
hardware troubleshootingsoftware troubleshootingnetwork troubleshootingVPNPACSPowerScribefluencyWindowsmacOSremote supportServiceNow
hardware troubleshootingsoftware troubleshootingnetwork troubleshootingVPNPACSPowerScribeFluencyWindowsmacOSLANWANWi-Firemote supportServiceNow
problem-solvingcritical thinkingcommunicationcustomer serviceadaptabilityself-starter
Industry Healthcare IT
Job Function Provide technical support for radiology IT systems remotely
Role Subtype Help Desk L2
Tech Domains Active Directory, Microsoft 365, Power BI, Windows Server, PACS, PowerScribe, Healthcare IT
Clearance Required None
Visa Sponsorship No
it supporthelp deskhardware troubleshootingsoftware troubleshootingnetwork troubleshootingVPNPACSPowerScribefluencywindowsmacOSremote supportServiceNowhealthcare ITmedical imagingtechnical supportIT support

Lack of experience with PACS or PowerScribe, No healthcare IT background, Inability to work remotely

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