About this role
Ross Retail Associate supporting on-site customer service and store operations in Van Nuys, CA.
Key Responsibilities
- Greet customers and assist with merchandise
- Maintain clean and organized store
- Process transactions accurately
- Expedite received merchandise to sales floor
- Adhere to MOS policies and loss prevention
Technical Overview
Operates POS systems and PDTs for transactions, handles cash and credit card payments, follows MOS and Loss Prevention guidelines, and maintains merchandise presentation.
Ideal Candidate
The ideal candidate is an entry-level retail associate in Van Nuys, CA who provides friendly customer service, handles cash transactions accurately, and maintains Ross merchandising and safety standards on-site.
Must-Have Skills
Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant mannerAbility to perform basic mathematical calculations commonly used in retail environments
Tools & Platforms
Portable Data Terminals (PDTs)Point of Sale (POS) systemCash register
Required Skills
PDTPortable Data TerminalsRegistersPOS systemCash handlingCredit card transactionsMOS (Mark-Out-of-Stock) processingMOS policiesLoss PreventionStore Protection SpecialistMerchandise presentationInventory replenishmentSafetyCustomer serviceCommunicationDress codeFront-endSales floor
Hard Skills
PDT (Portable Data Terminals)Portable Data TerminalsRegistersPoint of Sale (POS) systemPOS systemCash handlingCredit card transactionsMOS (Mark-Out-of-Stock) processingMOS (Mark-Out-of-Stock) policiesLoss PreventionStore Protection Specialist (SPS) awarenessMerchandise presentationInventory replenishment
Soft Skills
Customer serviceCommunicationTeamworkAttention to detailProblem solvingAdaptabilityProfessionalism
Keywords for Your Resume
retail associateross storescustomer serviceMOSmark-out-of-stockstore protection specialistloss preventionPDTPortable Data TerminalPOS systemcash handlingcredit card transactionsmerchandise presentationmerchandisinginventory replenishmentsafetyfront-endsales flooron-site
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