About this role
This role supports partner and onboarding execution by acting as a subject matter expert on Tier One products and portals. The position manages complex scoping and coordination for integrations, customer readiness, and launch plans while developing marketing strategies and value propositions.
Key Responsibilities
- Assist in developing long-range strategic plans, Coordinate integration complexity scoping and internal activities (contracts, technical integration, customer readiness, launch plans), Support high profile launches with service providers and manage department documentation, Develop marketing strategies using advertising, tools, collateral, analytics, research implications for value propositions, positioning and creative briefs
Technical Overview
The role focuses on integration scoping and coordination rather than software development, including technical integration planning, contract coordination, and customer readiness for launches tied to Tier One product portals.
Ideal Candidate
The ideal candidate is a mid-level partner/onboarding professional with 6+ years of job-related experience, including external-facing sales account support. They are a strong communicator and project manager who can scope integrations, coordinate technical readiness, and drive launch plans while developing marketing strategies and value propositions.
Must-Have Skills
Subject matter expert on Tier One products and portalsExcellent communicator with the ability to deliver complex informationAdvanced problem resolution skillsStrong project management skillsAbility to manage multiple diverse projects at any given timeExperience with external facing sales accounts
Nice-to-Have Skills
Knowledge of new product and market segment development
Required Skills
Subject matter expert on Tier One products and portalsExcellent communicatoradvanced problem resolution skillsproject managementmarketing strategiesadvertisingcollateralanalyticsvalue propositionspositioningcreative briefsscoping complexity of integrationstechnical integrationcontractscustomer readinesslaunch planslong-range strategic plans
Hard Skills
Subject matter expertise on Tier One products and portalsProject managementMarketing strategy developmentAdvertisingCollateral creationAnalyticsResearch implications analysisValue proposition developmentPositioning developmentCreative briefs developmentAdvanced problem resolutionIntegration scopingTechnical integration coordinationContract scoping and coordinationCustomer readiness planningLaunch plan coordinationSchedule managementLong-range strategic plan developmentIntegrations complexity scoping
Soft Skills
IntegrityEffective communicationAbility to deliver complex informationInternal and external communication with senior level executivesCollaboration across marketing and sales disciplinesCross-functional collaborationAbility to work effectively with diverse populationsRelationship buildingCustomer-focused service mindsetAbility to manage multiple diverse projects at any given time
Keywords for Your Resume
Partner & Onboarding MgrSubject matter expertTier One productsportalsExcellent communicatorcomplex informationsenior level executivesadvanced problem resolution skillsproject managementmanage multiple diverse projectslong-range strategic plansscoping complexity of integrationstechnical integrationcontractscustomer readinesslaunch plansmarketing strategiesadvertisingcollateralanalyticsvalue propositionspositioningcreative briefsintegrationshybridtravelintegration scoping
Deal Breakers
Bachelor's Degree in Business Administration (or related field) required, 6 years of professional job-related work experience required, Experience with external facing sales accounts required, Willingness to travel up to 25%
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