✦ Luna Orbit — Business Analysis

Partner Solutions Architect

at Twilio

📍 Remote - Brazil Remote Posted March 12, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 8+ years
Education Not specified
Category Business Analysis

About this role

This role involves leading sales target-setting processes, developing customer segmentation strategies, and collaborating across teams to drive operational improvements in sales planning.

Key Responsibilities

  • Lead target-setting cycles
  • Develop customer segmentation
  • Collaborate with sales and finance
  • Identify customer journey tipping points
  • Present proposals to leadership

Technical Overview

Focuses on data analysis, strategic planning, customer segmentation, and cross-functional collaboration within SaaS sales operations.

Ideal Candidate

The ideal candidate is a mid-level professional with extensive experience in sales operations, target setting, and customer segmentation. They are data-driven, strategic thinkers capable of leading cross-functional initiatives to improve sales planning and operational efficiency.

Must-Have Skills

Experience in target setting and customer segmentationData analysis skillsCross-functional collaborationStakeholder managementProven track record in operational planning

Nice-to-Have Skills

Experience with sales operationsKnowledge of CRM systemsFamiliarity with SaaS platforms

Tools & Platforms

SalesforceCRM platforms

Required Skills

Target settingCustomer segmentationData analysisOperational planningCross-functional collaborationStakeholder managementLifecycle management

Hard Skills

Target settingCustomer segmentationData analysisOperational planningCross-functional collaborationStakeholder managementLifecycle managementBusiness strategyPerformance metrics

Soft Skills

Strategic thinkingCommunicationCollaborationProblem-solvingData-driven decision making

Industry & Role

Industry SaaS
Job Function Sales operations planning and strategy management

Keywords for Your Resume

Sales Operations PlanningTarget settingCustomer segmentationData analysisOperational planningStakeholder managementCross-functional collaborationPerformance metricsSaaSCRMSales Operations

Deal Breakers

Lack of experience in target setting or customer segmentation, No proven track record in operational planning, Inability to work with cross-functional teams, Poor communication skills

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