Position Details

Type Full-Time

Experience senior

Exp. Years 6+ years

Education Not specified

Category Consulting & Advisory

About this role

Partner Solutions Engineer at Grafana Labs; remote US; acts as a technical advisor to partners, enabling success through education, enablement, and direct engagement across partner motions.

Key Responsibilities

Partner with Channel Sales and Field Sales to convey Grafana’s vision and technical strategy to partners
Lead technical engagement with partners to drive deal progression and close opportunities
Deliver product demos, technical presentations, and enablement sessions
Shape and expand Grafana Partner University across partner personas
Collaborate with internal teams to provide product feedback and support selling motions

Technical Overview

Operates at the intersection of sales and engineering to deliver demos, collect feedback, and align product capabilities with partner needs; deep familiarity with Grafana’s observability stack and OSS ecosystem.

Ideal Candidate

The ideal candidate is a senior pre-sales engineer with 6+ years in observability or SaaS, experienced in MEDDIC, partner enablement, and delivering compelling demos to partners and customers.

Must-Have Skills

6+ years in pre-sales or solutions architectureStrong communication in remote/global teamsMEDDIC or similar qualification framework experience

Nice-to-Have Skills

Background in OSS-first companiesExperience with GrafanaPrometheusLoki

Tools & Platforms

Grafana LabsPrometheusLokiTempoGrafana CloudGrafana Enterprise Stack

Required Skills

pre-salessolutions architectMEDDICpartner enablementproduct demostechnical presentationschannel salesfield salesobservabilitygrafanagrafana cloudgrafana enterprise stackprometheuslokitempoapi integrationsremote collaboration

Hard Skills

pre-salessolutions architectMEDDICpartner enablementdemostechnical presentationsenablementpartner universitysales motionsremote collaborationobservabilityGrafanaPrometheusGrafana CloudGrafana Enterprise StackKubernetesopensource

Soft Skills

CommunicationLeadershipProblem-solvingCollaborative mindset

Industry & Role

Industry Technology

Job Function Serve as a trusted technical advisor enabling Grafana's partners to successfully adopt and sell Grafana products.

Role Subtype Pre-Sales Engineer

Keywords for Your Resume

Partner Solutions EngineerGrafana Labsremoteuspre-salessolutions architectMEDDICpartner enablementdemostechnical presentationsPartner Universitysales motionsenablementobservabilitygrafanaprometheuslokitempografana cloudgrafana enterprise stackpartner solutions engineermeddicgrafana labs

Deal Breakers

Less than 6 years in pre-sales or solutions architecture, Lack of MEDDIC experience, Inability to operate in a remote/global environment

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Partner Solutions Engineer | US | Remote

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