Parts Counterperson - Mercedes-Benz of Walnut Creek

Parts Counter is responsible for providing prompt, accurate, and professional parts support to dealership service technicians and customers, ensuring inventory accuracy and efficient service operations.

• Assist service technicians and customers in identifying, selecting, and purchasing automotive parts and accessories
• Accurately interpret parts diagrams, manuals, and electronic catalogs
• Process parts orders, returns, and invoices in the DMS
• Maintain proper inventory levels through stocking, counting, and replenishment
• Receive, verify, and shelve incoming parts shipments

Stack includes experience with CDK and Reynolds & Reynolds, electronic parts catalogs, and dealership management systems; emphasis on data entry and customer service.

Ideal candidate has prior automotive parts department experience, strong parts knowledge, and proficiency with dealership software like CDK or Reynolds & Reynolds, plus solid customer service and data-entry skills.