PATIENT ACCOUNTS SPECIALIST - Denials Department

This role acts as a vendor specialist liaison for patient account inquiries, focusing on managing patient financial accounts and resolving billing discrepancies. Working with billing, coding, and collections, the specialist helps drive accurate billing and clears outstanding balances.

• Manage patient financial accounts and resolve account discrepancies
• Handle patient account inquiries with external vendor partners
• Support healthcare billing with explanation of benefits and medical insurance verification
• Collaborate with billing, coding, and collections to resolve outstanding balances
• Perform auditing with strong attention to detail using Microsoft Office tools

The work centers on revenue cycle operations in a consolidated business office model, including healthcare billing workflows, explanation of benefits handling, medical insurance verification, and denial management/appeals (preferred). It requires strong Excel/Word skills and precision auditing supported by 10-key data entry.

The ideal candidate is a billing/revenue-cycle focused professional with 1-3 years of medical insurance experience in a hospital setting. They have strong skills in healthcare billing, patient accounts, explanation of benefits, and medical insurance verification, plus comfort with denials/auditing workflows and Excel/Word plus 10-key data entry.