Position Details
About this role
This role involves educating and enrolling patients into healthcare programs remotely, focusing on at-risk older adults, with an emphasis on communication and patient advocacy.
Key Responsibilities
- Patient education and enrollment
- Patient advocacy and support
- Documentation and collaboration
- Meeting call and enrollment goals
- Utilizing electronic record systems
Technical Overview
Utilizes electronic health record systems, Microsoft Office tools, and communication skills to support patient education and enrollment remotely.
Ideal Candidate
The ideal candidate is a compassionate, bilingual (Spanish/English) individual with experience in healthcare customer service or enrollment roles. They possess strong communication skills, are organized, and comfortable navigating electronic health record systems to educate and support patients remotely.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Non-bilingual candidates, Lack of healthcare or call center experience, Inability to work remotely with a private HIPAA-compliant workspace
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