✦ Luna Orbit — IT Support & Helpdesk

PC / Network Technician - Part Time

at City of Boca Raton, FL

📍 Boca Raton, FL, US Onsite 💰 $31 – $36 USD / year Posted March 19, 2026
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Position Details

Salary $31 – $36 USD / year
Type Not Specified
Experience entry
Exp. Years 1+ years
Education Associate degree from an accredited college or technical degree in Computer Science or closely related field
Category IT Support & Helpdesk

About this role

This position provides technical support for the City's IT systems, responding to helpdesk tickets related to hardware, software, and network issues. The role involves routine troubleshooting, system maintenance, and supporting classroom and office technology.

Key Responsibilities

  • Respond to helpdesk requests
  • Support Windows and Office
  • Troubleshoot hardware/software issues
  • Maintain documentation
  • Assist with classroom tech setup

Technical Overview

The technical scope includes Windows operating systems, Microsoft Office, enterprise backup solutions, and classroom AV equipment. The role emphasizes troubleshooting, system support, and documentation.

Ideal Candidate

The ideal candidate is an entry-level IT support technician with at least one year supporting Windows operating systems and providing end-user support. They hold an associate degree in a related field, possess good troubleshooting skills, and have a valid Florida Class E driver’s license.

Must-Have Skills

Associate degree in Computer Science or related fieldOne year supporting Windows OSOne year providing end-user supportState of Florida Class E driver’s license

Nice-to-Have Skills

Bachelor's degree in Computer Science or related fieldThree or more years supporting Windows OSCertifications in CompTIA A+Network+Security+

Tools & Platforms

Microsoft Office 2010Microsoft Office 365Enterprise server backup softwareProjectorsWireless controllers

Required Skills

WindowsMicrosoft Office 2010Microsoft Office 365enterprise backup softwaretroubleshootingtechnical supportsupport documentation

Hard Skills

WindowsMicrosoft Office 2010Microsoft Office 365Enterprise level server backup softwareTechnical classroom equipmentProjectorsWireless controllers

Soft Skills

organizationlogical thinkingtroubleshootingcommunicationprioritizationrelationship building

Certifications

Preferred

CompTIA A+CompTIA Network+CompTIA Security+

Industry & Role

Industry Government/Public Sector
Job Function Provide technical support for city IT infrastructure and classroom technology
Role Subtype Help Desk L2
Tech Domains Windows, Microsoft Office, Enterprise Backup Software

Clearance & Visa

Clearance Required None
Visa Sponsorship No

Keywords for Your Resume

windowsmicrosoft officeenterprise backup softwarehelp deskend user supportit supportclass e driver’s licensetroubleshootingtechnical supportgovernmenton-site supportwindows supportclass e licensesupport technician

Deal Breakers

No experience supporting Windows OS, Lack of associate degree or related certification, No valid Florida driver’s license, Unwillingness to work on-site

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