✦ Luna Orbit — IT Support & Helpdesk

PC Tech (Technical support)

at Jobs via Dice

📍 Tampa, FL Onsite Posted March 07, 2026
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Position Details

Type Not Specified
Experience entry
Exp. Years 2+ years
Education High School Diploma or higher
Category IT Support & Helpdesk

About this role

This role provides technical support for desktop and mobile devices, troubleshooting hardware and network issues, and supporting data migration efforts at Tampa, FL.

Key Responsibilities

  • Troubleshoot technical issues
  • Install and configure PCs
  • Maintain hardware and network connectivity
  • Support data migration
  • Provide customer support

Technical Overview

The position involves troubleshooting hardware, software, and network connectivity issues, installing and configuring PCs, and managing data migration in a secure environment.

Ideal Candidate

The ideal candidate is an entry-level IT support technician with at least 2 years of experience providing technical support, troubleshooting hardware and network issues, and assisting with data migration in a secure environment.

Must-Have Skills

Troubleshooting technical issuesInstallingconfiguringmaintaining PCsHardware and network troubleshooting

Nice-to-Have Skills

Experience with data migrationKnowledge of software licensing

Tools & Platforms

Desktop PCsLaptopsPrintersOperating Systems

Required Skills

TroubleshootingTechnical SupportHardware RepairNetwork ConnectivityDesktop SupportLaptop SupportMobile DevicesPrintersOperating System SoftwareData MigrationSoftware Licensing

Hard Skills

TroubleshootingTechnical SupportHardware RepairNetwork ConnectivityDesktop SupportLaptop SupportMobile DevicesPrintersOperating System SoftwareData MigrationSoftware Licensing

Soft Skills

CommunicationCustomer ServiceProblem-solvingTeamwork

Certifications

Required

DoD 8570 01-M IAT Level II

Industry & Role

Industry Information Technology
Job Function IT support and troubleshooting in a secure environment

Clearance & Visa

Clearance Required TS/SCI security clearance

Keywords for Your Resume

Help DeskTechnical SupportTroubleshootingHardware RepairNetwork ConnectivityDesktop SupportLaptop SupportMobile DevicesPrintersOperating System SoftwareData MigrationSoftware Licensing

Deal Breakers

Lack of security clearance, Insufficient experience with hardware troubleshooting

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