Position Details

Salary $73K – $104K USD / year

Type Not Specified

Experience mid

Exp. Years Three years of experience, with at least 1 year in one of the following areas: customer service, marketing, automated metering, communications, rev

Education Bachelor's Degree in Business Science or Business Administration or a combination of education and experience providing equivalent knowledge

Category Business Analysis

About this role

Support Xcel Energy automated applications by analyzing, designing, implementing, and supporting business processes and information systems. Own daily data flow operations, troubleshoot data discrepancies, and lead/assist performance improvement work with cross-functional teams.

Key Responsibilities

Provide analytical and technical expertise in development, integration, and application of data collection
Develop and sustain daily data flow operations and resolve data discrepancies/errors
Facilitate discussions to identify, document, validate, and analyze business requirements and design solutions
Provide technical input and direction for development/deployment/integration of data applications and automation technologies
Support/lead cross-functional performance improvement projects and lead process/system enhancement projects

Technical Overview

The role focuses on requirements discovery and validation, integrating and supporting data collection and automation technologies, and sustaining data flow operations between information systems and business processes. It also emphasizes quality methodologies to improve business results and continuous improvement of automated data collection.

Ideal Candidate

The ideal candidate has a Bachelor’s degree in Business Science or Business Administration (or equivalent experience) and 3 years of relevant experience with at least 1 year in customer service, automated metering, communications, or marketing. They can analyze and document business requirements, design and support information systems and data collection automation, and troubleshoot data discrepancies in daily data flows. They are comfortable collaborating with customers, vendors, and cross-functional teams while improving quality methodologies to drive business results.

Must-Have Skills

business processesinformation systemsdata collectionbusiness requirements documentationbusiness requirements validationanalyze process improvements opportunitiesdata flow operationsresolve data discrepancies and errors

Required Skills

business processesinformation systemsdata collectionbusiness requirements documentationbusiness requirements validationprocess improvementbusiness process automationautomation technologiesdata flow operationsresolve data discrepancies and errorsquality methodologiesperformance improvement project

Hard Skills

business processesinformation systemsdata collectiondata collection developmentdata collection integrationdata collection applicationbusiness requirements documentationbusiness requirements validationbusiness requirements analysisprocess improvement opportunitiesprocess improvement designbusiness process automationautomation technologiesdata flow operationsdata discrepancies resolutiondata errors resolutionperformance improvement project managementproject scope managementschedule managementcost managementrisk managementdata application integrationquality methodologies implementation

Soft Skills

oversightguidanceleadershipmentoringrelationship buildingcustomer collaborationvendor collaborationcross-functional collaborationverbal communicationwritten communicationtechnical resource supportinterdepartmental coordinationproject leadership

Industry & Role

Industry Energy

Job Function Analyze and automate business processes and information systems supporting automated data collection for meter reading support

Role Subtype Business Analyst

Keywords for Your Resume

Performance Analyst - Meter Reading Supportanalyzingdesigningimplementingsupporting business processesinformation systemsdata collectiondevelopmentintegrationapplication of data collectionbusiness requirementsdocumentvalidateanalyzeautomation technologiesdata flow operationsresolve data discrepanciesquality methodologiesperformance improvement projectcross functional teamstechnical expertisecustomer serviceautomated meteringbusiness processes

Deal Breakers

Bachelor's Degree in Business Science or Business Administration (or equivalent education and experience), 3 years of experience with at least 1 year in customer service, marketing, automated metering, communications, or a related area

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