Position Details
About this role
Pharmacy Support Analyst is a hybrid role supporting medication assistance programs via eRecovery for LA County health system accounts, focusing on applying for Patient Assistance Programs to obtain free medications for indigent patients and coordinating with physicians, patients, and pharmaceutical companies.
Key Responsibilities
- Recover drugs for indigent patients; build relationships with physicians, patients, and manufacturers; answer questions on reimbursement policies; visit health system contacts to support program participation; educate physicians, patients, and drug companies on program guidelines
Technical Overview
Role centers on administering reimbursement programs using eRecovery software, with emphasis on communication and documentation in a healthcare setting. No software development; relies on Microsoft Office and program-based tools to manage applications.
Ideal Candidate
The ideal candidate is a bilingual healthcare operations professional with 2-4 years of related experience and a California Pharmacy Technician license (preferred). They excel in high-volume reimbursement workflows, communicate effectively with physicians, patients, and vendors, and can navigate eRecovery-based medication assistance programs in a hybrid LA health system.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
No bilingual English/Spanish ability, No California Pharmacy Technician license (even if preferred), Less than 2 years experience when required
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