✦ Luna Orbit — ERP & CRM Systems

Platform Owner Lead - Commercial Excellence Operations

at Owens Corning

📍 Toledo, OH, US, 43659-0001 Onsite Posted March 30, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 5+ years
Education Bachelor's degree in information systems, Computer Science or related field or equivalent work experience
Category ERP & CRM Systems

About this role

Platform Owner Lead for Commercial Excellence Operations drives secure, standardized tech operations for the CE portfolio, focusing on CRM technologies and global cross-functional delivery.

Key Responsibilities

  • Oversee CE team Power Platform environments and licenses
  • Lead SDLC ceremonies and deployment across environments
  • Research, recommend, and implement automated testing
  • Maintain system documentation and monitoring
  • Drive continuous improvement and cross-functional collaboration

Technical Overview

Deep expertise in Power Platform and Dynamics 365 CE including Canvas and Model-driven apps, Power Automate, Dataverse, and CRM Insights; strong coding ability in .NET C# and JavaScript; SDLC governance and release management.

Ideal Candidate

The ideal candidate is a senior CRM/platform engineer with 5+ years of Power Platform and Dynamics 365 CE experience, strong leadership, cross-functional collaboration, and capability to manage global CRM environments.

Must-Have Skills

Bachelor's degree in information systemsComputer Science or related field or equivalent work experience5+ years of experience with Power Platform/Dynamics 365 CE3+ years working in technical support/operations rolesDemonstrated expertise in understanding workflows and business processesidentifying issues and providing solutions that leverage CRM relevant technologiesHas led or participated in the development of CRM techno-functional capabilitiesDemonstrated ability to manage medium to large scalecross-functional projectsUtilization of analytics to gain insights into effectiveness of CRM platformEffective and proactive communicator with stakeholders at all levels

Nice-to-Have Skills

Experience collaborating with 3rd party providersagenciesdevelopment teamsStrong vendor management skills

Tools & Platforms

Power PlatformDynamics 365 CECanvas appsModel-driven appsPower AutomateDataverseDynamics 365 Sales/Service/Customer InsightsDataflowsFabric/Power BI

Required Skills

Power PlatformDynamics 365 CECanvas appsModel-driven appsPower AutomateDataverse API.NET C#JavaScriptSDLC ceremoniesCRM environmentsrelease managementautomated testingsystem monitoringdocumentationonboardingcross-functional collaborationstakeholder management

Hard Skills

Power PlatformDynamics 365 CECanvas appsModel-driven appsPower AutomateDataverse API.NET C#JSCRM environmentsSDLC ceremoniesRelease managementAutomated testingSystem monitoringDocumentationOnboarding

Soft Skills

communicationstakeholder managementleadershipteam collaborationproblem solving

Industry & Role

Industry Manufacturing
Job Function Lead CRM technology operations and Power Platform/Dynamics 365 CE platforms to enable reliable, scalable CE solutions.
Role Subtype Dynamics 365 Admin
Tech Domains Power Platform, Dynamics 365 CE, JavaScript, Power Automate, Tableau

Keywords for Your Resume

power platformdynamics 365 cecanvas appsmodel-driven appspower automatedataverse apisdknet c#javascriptcrm environmentssdlc ceremoniesrelease managementautomated testingsystem monitoringdocumentationonboardingcrm admincrm developercrm techno-functionalpower platform environmentsPower PlatformDynamics 365 CECanvas appsModel-driven appsPower AutomateDataverse API.NET C#JavaScriptSDLCSOC reporting

Deal Breakers

Bachelor's degree or equivalent CRM experience, 5+ years Power Platform/Dynamics 365 CE experience, Inability to work onsite in Toledo

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