✦ Luna Orbit — Project & Program Management

Pricing & Packaging Rollout Lead (Contractor)

at MeridianLink

📍 Remote, US Remote 💰 $75 – $80 USD / year Posted April 14, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $75 – $80 USD / year
Type Contract
Experience lead
Exp. Years Not specified
Education Not specified
Category Project & Program Management

About this role

Lead the rollout of a new pricing and packaging initiative, ensuring adoption and high-quality execution. You will own rollout health reporting, centralize voice-of-customer intake and triage, and provide quantified, data-driven recommendations to adjust pricing design and go-to-market messaging.

Key Responsibilities

  • Own rollout health reporting (dashboards, KPIs, operating cadence)
  • Centralize voice-of-customer intake, triage, and closed-loop communication
  • Track phased implementation and validate progress against goals
  • Analyze sales feedback, support tickets, NPS/comments, usage data, and revenue impacts
  • Maintain decision and learnings log and prioritize action backlog

Technical Overview

This is program management focused on systems implementation and rollout governance using dashboards and KPIs, plus analytics of customer signals such as NPS/comments, usage data, and revenue impacts.

Ideal Candidate

The ideal candidate is a rollout/program leader who can drive adoption of pricing and packaging changes end-to-end. They have strong skills in voice-of-customer intake and triage, building dashboards and KPIs for rollout health, and communicating data-driven recommendations to senior leadership across Product, Sales, RevOps, Support, Finance, and Marketing.

Must-Have Skills

Drive adoption and ensure a high-quality rollout of pricing and packaging initiativeOwn rollout health reporting (dashboardsKPIsand operating cadence)Serve as central hub for voice-of-customer intaketriageand closed-loop communicationConsolidate voice of customer signals by gathering and categorizing sales feedbacksupport ticketsNPS/commentsusage data and revenue impactsProvide recommendations that quantify impact and propose tradeoffsMaintain a living decision and learnings log

Tools & Platforms

dashboardsKPIs

Required Skills

PricingPackagingRollout health reportingDashboardsKPIsOperating cadenceVoice of customer intakeTriageClosed-loop communicationSales feedbackSupport ticketsNPS/commentsUsage dataRevenue impact analysisData-driven recommendationsRollout governanceStandupFeedback repositoryTriage SLAPrioritized action backlogPilot and migration trackingGTM trackingCross-functional collaboration

Hard Skills

PricingPackagingProgram rolloutRollout health reportingSystems implementationGo-to-market trackingProgram adjustmentVoice of customer intakeTriagingDashboardsKPIsOperating cadenceSales feedback collectionSupport tickets analysisNPS/comments analysisUsage data analysisRevenue impact analysisSegment impact quantificationFrequency impact quantificationDecision and learnings logFeedback repositoryTriage SLARollout governanceStandup facilitationPrioritized action backlogPilot and migration trackingData-driven recommendationsCross-functional collaborationProductSalesRevOpsSupportFinanceMarketing

Soft Skills

Cross-functional leadershipExecutive communicationRisk identification and escalationProblem-solvingStakeholder managementDecision-making support

Industry & Role

Industry SaaS
Job Function Drive adoption and high-quality rollout of pricing and packaging changes
Role Subtype Program Manager

Keywords for Your Resume

Pricing & Packaging Rollout LeadPricing & Packaging Rollout Managerrolloutrollout health reportingdashboardsKPIsoperating cadencevoice of customervoice-of-customer intaketriageclosed-loop communicationfeedback repositorytriage SLAprioritized action backlogpilot & migration trackingrollout governanceregular standupgo to market trackingNPS/commentssales feedbacksupport ticketsusage datarevenue impactsdata-driven recommendationscross-functional leadsProduct OperationsRevOpsGTM messagingProductSalesSupportFinanceMarketing

Deal Breakers

Must be able to own rollout health reporting (dashboards, KPIs, operating cadence), Must demonstrate experience consolidating voice-of-customer signals (sales feedback, support tickets, NPS/comments, usage data, revenue impacts), Must be able to provide quantified impact recommendations and close the loop with field teams

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile