Position Details
About this role
The role involves analyzing customer data, improving business processes, and developing reports to enhance customer experience in the retail energy sector.
Key Responsibilities
- Analyze customer data
- Develop and maintain reports
- Identify process improvements
- Manage data from SAP and CIS
- Collaborate with stakeholders
Technical Overview
Focus on data analysis, statistical techniques, SAP, CIS, and data integration from multiple sources to support business decision-making.
Ideal Candidate
The ideal candidate is a data analyst with 5+ years of experience in energy or retail energy sectors, proficient in data analysis, process improvement, and reporting tools like SAP and CIS. They should have strong analytical and communication skills to enhance customer experience and optimize business processes.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with SAP or CIS, No data analysis background, No process improvement experience
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