✦ Luna Orbit — Consulting & Advisory

Principal Consultant, Adaptive Organization – BPO, Technology & AI-Enabled Operating Models

at Information Services Group

📍 Remote, US Remote Posted March 03, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Consulting & Advisory

This role involves advising clients on designing and implementing future operating models that leverage AI, BPO, and modern delivery techniques to enhance business agility and efficiency.

  • Design future operating models
  • Implement AI-enabled strategies
  • Advise on BPO and managed services
  • Develop sourcing and governance frameworks
  • Support enterprise transformation

Focus on enterprise business and technology strategies, AI-enabled models, governance, sourcing, and hybrid delivery frameworks.

The ideal candidate is a strategic consultant with experience in designing future-state business and technology operating models, especially involving AI and BPO. They are creative, collaborative, and knowledgeable in governance, sourcing strategies, and hybrid delivery models.

Experience in business and technology strategyKnowledge of AI-enabled operating modelsExperience with BPO and managed servicesAbility to design future operating modelsStrong understanding of sourcing and governance
Experience in digital transformationExperience with hybrid delivery modelsKnowledge of enterprise technology landscapesChange management experience
TMSCRMProject management tools
Business strategyOperating modelsBPOArtificial IntelligenceAITechnology strategyAgilityProduct-based deliveryGovernanceWorkforce planning
Business strategyOperating modelsBPOBusiness process outsourcingAIArtificial IntelligenceTechnology strategyAgilityProduct-based deliveryGovernanceWorkforce planningSourcing strategiesHybrid delivery models
CreativityStrategic thinkingCollaborationInnovationClient engagement
Industry Not specified
Job Function Business and technology strategy consulting
Business strategyOperating modelsBPOArtificial IntelligenceAITechnology strategyAgilityProduct-based deliveryGovernanceWorkforce planningSourcing strategiesHybrid delivery modelsManaged servicesDigital transformationChange management

Lack of experience in business or technology strategy, No familiarity with AI-enabled models, Limited understanding of BPO or managed services, Inability to design or advise on operating models

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