About this role
Lead healthcare operations and BPO transformation engagements; advise on operating model design, sourcing strategy, and technology-enabled transformation; manage RFPs, vendor evaluation, and transition.
Key Responsibilities
- Lead healthcare operations and BPO engagements
- Design operating models and sourcing strategies
- Evaluate vendor proposals and negotiate contracts
- Develop financial models and budgets
- Support business development and sales pursuits
Technical Overview
Proficient in MS Office (Word, Excel, PowerPoint, Project); financial modeling; knowledge of payer operations; familiarity with AI-enabled processes; strong client-facing skills
Ideal Candidate
The ideal candidate is a senior healthcare operations consultant with 5-15 years of experience, strong outsourcing/BPO background, and hands-on sourcing and financial modeling skills, capable of leading complex engagements and shaping client outcomes.
Must-Have Skills
5 to 15 years of healthcare operations consultingExperience working for an outsourcing service provider or advisory services firmHands-on sourcing consulting experienceDelivery management experienceKnowledge of sourcing contract termsStrong MS Office proficiency (WordExcelPowerPointProject)
Nice-to-Have Skills
MBA/MS or other advanced degreePMP certificationAI and Agentic AI in business processesSales support experience
Tools & Platforms
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft ProjectMicrosoft OutlookMicrosoft Teams
Required Skills
5 to 15 years healthcare operations consulting; outsourcing/BPO; vendor evaluation; RFP; proposal writing; MS Office; financial modeling; delivery management; client relationship management
Hard Skills
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft ProjectMicrosoft OutlookMicrosoft TeamsPMPFinancial modelingRFPProposal writingClient relationship management
Soft Skills
Executive communicationStakeholder managementLeadershipTeam collaborationBusiness development
Keywords for Your Resume
principal consultanthealthcare bpo transformationoutsourcingsourcingvendor evaluationRFPproposal writingfinancial modelingcost savingsoperational improvementrevenue cycle managementutilization managementinsurance/payer operationshealthcare consultingPMPMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft ProjectMicrosoft OutlookMicrosoft Teamsdelivery managementstakeholder managementexecutive communicationsales supportAIhealthcare operationsMicrosoft Office
Deal Breakers
Bachelor's degree required
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