✦ Luna Orbit — IT Support & Helpdesk

Principal Engineer - Store Selling & Customer Experience (Hybrid - Seattle)

at Nordstrom

📍 Seattle, WA Hybrid 💰 $191K – $297K USD / year Posted March 13, 2026
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Position Details

Salary $191K – $297K USD / year
Type Full-Time
Experience senior
Exp. Years 8+ years
Education Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred, or equivalent experience)
Category IT Support & Helpdesk

About this role

Lead the technical strategy and development of store selling and omnichannel systems at Nordstrom, focusing on reliability, security, and customer experience.

Key Responsibilities

  • Design scalable store systems
  • Lead technical vision for omnichannel platforms
  • Ensure system security and performance
  • Mentor engineering teams
  • Collaborate with stakeholders

Technical Overview

Technical environment includes scalable transaction systems, AI and machine learning integration, distributed architectures, and security protocols for retail platforms.

Ideal Candidate

The ideal candidate is a senior engineering manager with at least 8 years of experience in retail systems and distributed architectures, with strong leadership skills and expertise in AI and transaction processing.

Must-Have Skills

8+ years in software engineeringExperience with retail systemsTechnical leadership experienceDesigning scalablereliable systemsExperience with AI and machine learning

Nice-to-Have Skills

Experience with omnichannel retail platformsKnowledge of payment securityExperience with real-time transaction processingAI-powered development tools

Tools & Platforms

AI tools (e.g.Claude)Distributed SystemsMonitoring ToolsTelemetry Tools

Required Skills

Point-of-Sale SystemsTransaction ProcessingOmnichannel PlatformsSystem ArchitectureDistributed SystemsAIMachine LearningCustomer ExperienceSecurityPerformance Monitoring

Hard Skills

Point-of-Sale SystemsTransaction ProcessingOmnichannel PlatformsSystem ArchitectureDistributed SystemsAIMachine LearningCustomer ExperienceSecurityPerformance MonitoringOperational Excellence

Soft Skills

Technical LeadershipMentoringCollaborationStrategic ThinkingProblem SolvingCommunication

Industry & Role

Industry Retail / E-commerce / Technology
Job Function Manage and lead the engineering efforts for retail transaction and omnichannel systems to enhance customer experience and operational efficiency.

Keywords for Your Resume

Point-of-Sale SystemsTransaction ProcessingOmnichannel PlatformsSystem ArchitectureDistributed SystemsAIMachine LearningCustomer ExperienceSecurityPerformance MonitoringOperational Excellence

Deal Breakers

Lack of experience with retail or omnichannel systems, No leadership experience in engineering, Inability to work in a hybrid environment, Lack of experience with AI or transaction processing

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