✦ Luna Orbit — AI & Machine Learning

Principal Machine Learning Scientist - Generative AI & Customer Experience

at Expedia Group

📍 2 Locations Unknown 💰 $224K – $313K USD / year Posted March 13, 2026
Salary $224K – $313K USD / year
Type Not Specified
Experience lead
Exp. Years Not specified
Education Not specified
Category AI & Machine Learning

This role involves developing state-of-the-art machine learning algorithms and Generative AI solutions to improve customer experience in the travel industry, focusing on post-booking recommendations and customer service.

  • Develop ML algorithms
  • Implement Generative AI solutions
  • Optimize data pipelines
  • Handle inference problems
  • Collaborate with data science team

The technical environment includes cloud platforms like AWS, data pipelines, ML frameworks, and statistical modeling techniques to build scalable AI solutions.

The ideal candidate is a senior machine learning researcher with expertise in Generative AI, cloud-based data pipelines, and statistical modeling. They should have experience developing scalable ML solutions to enhance customer experience in travel or related domains.

Machine LearningGenerative AIPythoncloud environmentsdata pipelines
causal inferencestatisticsmulti-objective optimizationinference problemsdata science
AWScloud environmentsdata pipelines
Machine LearningGenerative AIML pipelinescloud environmentsPythonstatisticscausal inferencepredictive modelingdata scienceinference problems
Machine LearningML pipelinesGenerative AIcloud environmentsPythonstatisticscausal inferencebatch and streaming applicationsmulti-objective optimizationinference problemsdata sciencepredictive modeling
communicationteamworkproblem-solvingcollaborationadaptability
Industry Travel & Hospitality
Job Function Design and implement advanced machine learning and AI solutions to enhance customer experience in travel
Machine LearningGenerative AIML pipelinescloud environmentsPythonstatisticscausal inferencepredictive modelingdata sciencebatch and streaming applicationsmulti-objective optimizationinference problemsdata pipelinesData ScienceAIDeep Learning

Lack of experience with Generative AI, No experience with cloud-based ML pipelines, No background in travel or customer experience domains

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