Position Details
About this role
This role involves supporting sales teams by demonstrating Twilio's communication solutions, designing technical architectures, and engaging with regional customers, particularly Mandarin speakers, to secure technical wins.
Key Responsibilities
- Partner with sales teams to strategize and plan deals
- Lead technical discovery sessions
- Build and present product demos
- Support pilot and proof-of-concept projects
- Develop subject matter expertise
Technical Overview
The technical environment includes Twilio's Customer Engagement Platform, requiring skills in solution architecture, product demos, API flows, and regional communication needs.
Ideal Candidate
The ideal candidate is a highly technical pre-sales engineer with experience in communications platforms, excellent communication skills, and regional expertise in APJ, especially Mandarin speakers. They should be adept at solution design, product demos, and customer relationship management.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of regional language skills (Mandarin), No experience in pre-sales or customer engagement, Inability to work remotely, No technical solution design experience
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