✦ Luna Orbit — Sales & Business Development

Principal Presales Engineer

at Twilio

📍 Remote - US Remote Posted March 19, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Sales & Business Development

This role involves leading technical pre-sales activities, designing solutions, and building trust with customers, with a focus on regional APJ markets and Mandarin speakers.

  • Partner with sales to execute pre-sales activities
  • Lead discovery sessions
  • Build and present demos
  • Establish as trusted advisor
  • Support strategic opportunities

The technical environment includes Twilio's Customer Engagement Platform, requiring skills in solution architecture, product demos, API flows, and regional communication needs.

The ideal candidate is a mid-level solutions architect with expertise in technical pre-sales, solution design, and customer trust, preferably with regional APJ experience and Mandarin language skills. They should be capable of managing complex technical demonstrations independently.

Solution ArchitectureTechnical Pre-SalesCustomer TrustSolution DesignProduct Demonstrations
Regional Customer FocusAPJ ExperienceMandarin languageAI Knowledge
Twilio Customer Engagement Platform
Solution ArchitectureTechnical Pre-SalesCustomer TrustSolution DesignProduct DemonstrationsProof-of-ConceptAPI FlowsCommunications Solutions
Solution ArchitectureTechnical Pre-SalesProduct DemonstrationsCustomer TrustSolution DesignProof-of-ConceptAPI FlowsCommunications Solutions
CommunicationRelationship BuildingTechnical InfluenceProblem SolvingCustomer FocusPresentation SkillsCollaboration
Industry SaaS
Job Function Technical pre-sales support and customer trust development
Role Subtype Solutions Architect
Solution ArchitectureTechnical Pre-SalesCustomer TrustSolution DesignProduct DemoProof-of-ConceptAPI flowsCommunications SolutionsRegional CustomerMandarinRemoteCustomer SuccessSolution SellingRemote work

Lack of regional language skills (Mandarin), No experience in solution architecture or pre-sales, Inability to work remotely, Lack of customer trust or relationship skills

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