✦ Luna Orbit — Sales & Business Development

Principal Presales Engineer

at Twilio

📍 Remote - US Remote Posted March 19, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Sales & Business Development

This role involves enabling customers to adopt Twilio's communication solutions through technical demonstrations, solution architecture, and trust-building, with regional focus on APJ and Mandarin speakers.

  • Partner with sales to execute pre-sales activities
  • Lead discovery sessions
  • Build and present demos
  • Establish as trusted advisor
  • Support strategic opportunities

The technical environment includes Twilio's Customer Engagement Platform, requiring skills in solution architecture, product demos, API flows, and regional communication needs.

The ideal candidate is a mid-level solutions engineer with strong skills in technical architecture, customer trust building, and solution demonstrations, preferably with regional APJ experience and Mandarin language skills. They should be capable of independently managing complex pre-sales activities.

Pre-Sales EngineeringTechnical ArchitecturesCustomer Trust BuildingSolution DesignProduct Demonstrations
Regional Customer FocusAPJ ExperienceMandarin languageAI Knowledge
Twilio Customer Engagement Platform
Pre-Sales EngineeringTechnical ArchitecturesCustomer Trust BuildingSolution DesignProduct DemonstrationsProof-of-ConceptRFPTechnical PresentationsAPI FlowsCommunications Solutions
Pre-Sales EngineeringTechnical ArchitecturesProduct DemonstrationsCustomer Trust BuildingSolution DesignProof-of-ConceptRFPTechnical PresentationsAPI FlowsCommunications Solutions
CommunicationRelationship BuildingTechnical InfluenceProblem SolvingCustomer FocusPresentation SkillsCollaboration
Industry SaaS
Job Function Pre-sales technical support and customer trust development
Role Subtype Solutions Engineer
Pre-Sales EngineerCustomer trustTechnical architectureProduct demoSolution designProof-of-ConceptRFPTechnical presentationAPI flowsCommunications solutionsRegional customerMandarinRemoteCustomer successSolution sellingRemote work

Lack of regional language skills (Mandarin), No experience in pre-sales or solution architecture, Inability to work remotely, No customer trust or relationship building skills

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