Position Details

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Not specified

Category Software Engineering

About this role

This role involves serving as the technical authority for Voice, AI, and CPaaS solutions, supporting complex deal validation, and creating technical assets to enable sales success in high-tech verticals.

Key Responsibilities

Develop expertise in platform and use cases
Design multi-product architectures
Support technical validation of deals
Create prototypes and proof-of-concepts
Document solution patterns

Technical Overview

The candidate will work on multi-product architectures, prototypes, and proof-of-concept solutions involving CPaaS, Voice, AI, and contact center platforms, with a focus on hands-on validation and technical design.

Ideal Candidate

The ideal candidate is a senior solution architect with 5+ years of experience in presales, solution design, and validation of complex multi-product solutions in CPaaS, Voice, and AI domains. They possess strong technical and communication skills, with a proven ability to collaborate across sales and engineering teams.

Must-Have Skills

5+ years of presales or solution architecture experienceExperience in designing and validating complexmulti-product solutions2+ years of expertise in CPaaSVoiceor Contact Center solutionsDeveloping technical assets and prototypesPartnering with sales and engineering teams

Nice-to-Have Skills

Experience with AI solutionsExperience with contact center platformsProficiency in architecture diagramsExperience in hands-on validationIndustry knowledge in high-tech or ISV sectors

Tools & Platforms

None specified

Required Skills

Solution ArchitectureCPaaSContact CenterAIPrototypingProof-of-ConceptTechnical validationMulti-product solutionsCustomer engagementArchitecture diagrams

Hard Skills

Solution ArchitectureCPaaSVoiceAIContact Center solutionsPrototypingProof-of-ConceptsMulti-product architecturesTechnical validationCustomer engagement

Soft Skills

CommunicationLeadershipProblem-solvingCollaborationTechnical validation

Industry & Role

Industry SaaS

Job Function Solution architecture and technical validation for CPaaS, Voice, and AI solutions

Role Subtype Solution Architect

Keywords for Your Resume

Solution ArchitectCPaaSContact CenterAIPrototypingProof-of-ConceptTechnical validationMulti-product solutionsCustomer engagementSolution validationTechnical assetsHands-on validationArchitecture diagramsSales collaborationComplex dealssolution architectcontact center solutionsprototypingproof-of-concepttechnical validationmulti-product architecturecustomer engagementsolution validation

Deal Breakers

Less than 5 years of relevant experience, Lack of experience in solution architecture or validation, No experience with CPaaS, Voice, or Contact Center solutions, Inability to collaborate with sales and technical teams

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile

Principal Presales Engineer, Product Specialist

Get matched to jobs like this