✦ Luna Orbit — Product Management

Principal Product Manager - Partner Servicing (Agentic AI)

at Expedia Group

📍 Washington - Seattle Campus Unknown 💰 $224K – $313K USD / year Posted March 17, 2026
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Position Details

Salary $224K – $313K USD / year
Type Not Specified
Experience lead
Exp. Years Not specified
Education Not specified
Category Product Management

About this role

This role involves leading the development of AI-powered partner servicing solutions, defining product strategy, and managing cross-functional teams to improve customer support for Expedia's travel partners.

Key Responsibilities

  • Define vision and strategy
  • Develop product roadmap
  • Lead cross-functional teams
  • Establish success metrics
  • Oversee AI governance

Technical Overview

Focuses on AI and machine learning integration, voice-based self-service, product roadmaps, and stakeholder management within a travel tech environment.

Ideal Candidate

The ideal candidate is a senior product manager with experience in AI-powered partner servicing solutions, strong leadership skills, and a strategic mindset to develop roadmaps and oversee cross-functional teams in travel technology.

Must-Have Skills

Product strategyRoadmap developmentAI-powered solutionsPartner servicing

Nice-to-Have Skills

Voice channelsMetrics and KPIsAI governance

Tools & Platforms

JiraPerformance dashboardsAnalytics tools

Required Skills

Product strategyRoadmap developmentAI-powered solutionsPartner servicingVoice channels

Hard Skills

Product strategyRoadmap developmentAI-powered solutionsPartner servicingVoice channelsCross-functional leadershipMetrics and KPIsAI governance

Soft Skills

LeadershipStrategic thinkingCommunicationStakeholder managementProblem-solving

Industry & Role

Industry Travel & Hospitality
Job Function Leading AI-driven partner servicing product initiatives
Role Subtype Product Lead
Tech Domains Active Directory, Microsoft 365, Azure, Amazon Web Services, Google Cloud Platform, AI & Machine Learning, Data & Analytics, Customer Relationship Management

Keywords for Your Resume

Product ManagerAI-powered solutionsPartner servicingVoice channelsRoadmap developmentMetricsKPIsAI governanceCross-functional leadershipTravel techExpediaCustomer serviceTravel platformProduct strategyStakeholder managementproduct strategyroadmap developmentai-powered solutionspartner servicingvoice channelsmetricsai governanceleadershiptravel tech

Deal Breakers

Lack of product management experience, No experience with AI or voice channels, Unwilling to work in Seattle, No leadership experience

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