Position Details

Salary $169K – $270K USD / year

Type Full-Time

Experience mid

Exp. Years Not specified

Education Not specified

Category Product Management

About this role

Zillow is seeking a Principal Product Manager focused on personalization to enhance the home buying and financing experience. The role involves leveraging behavioral data to activate demand and improve customer engagement throughout the homeownership journey.

Key Responsibilities

Own personalization strategy
Leverage behavioral data
Activate demand at key milestones
Integrate financing into home search
Collaborate with cross-functional teams

Technical Overview

The role requires expertise in product management, data analysis, behavioral analytics, and digital engagement strategies, with a focus on marketplace and customer journey data.

Ideal Candidate

The ideal candidate is an experienced product manager with a strong background in personalization, data analysis, and digital engagement strategies. They should have a strategic mindset, excellent cross-functional collaboration skills, and experience working with marketplace or behavioral data to drive customer demand and engagement.

Must-Have Skills

Product ManagementData analysisCustomer segmentationDigital engagement strategies

Nice-to-Have Skills

AIMachine LearningBehavioral analyticsMarketplace intelligence

Tools & Platforms

Zillow platformAIData analytics tools

Required Skills

Product ManagementPersonalizationMarketplace intelligenceCustomer segmentationDigital engagementData analysisBehavioral analyticsAIMachine LearningCustomer journey

Hard Skills

Product ManagementPersonalizationMarketplace intelligenceCustomer segmentationDigital engagement strategiesData analysisBehavioral analytics

Soft Skills

Strategic thinkingCross-functional collaborationCommunicationProblem-solvingCustomer focus

Industry & Role

Industry Real Estate / Fintech

Job Function Drive personalized customer engagement and demand activation in the home financing process

Role Subtype Product Manager

Keywords for Your Resume

Product ManagerPersonalizationMarketplace intelligenceCustomer segmentationDigital engagementData analysisBehavioral analyticsAIMachine LearningCustomer journeyOnsite behaviorLoan milestonesDemand activationHome financeHomeownershipProduct managementMachine learning

Deal Breakers

Lack of experience in product management or personalization, No experience with data analysis or behavioral analytics, Inability to work remotely

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Principal Product Manager, Personalization

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