✦ Luna Orbit — IT Support & Helpdesk

Principal ServiceNow engineer

at Southern New Hampshire University

📍 Remote, US Remote 💰 $125K – $200K USD / year Posted March 20, 2026
Salary $125K – $200K USD / year
Type Full-Time
Experience senior
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

This role involves leading the modernization and strategic development of the enterprise ServiceNow platform, ensuring security, scalability, and automation to support institutional goals.

  • Design ServiceNow architecture
  • Lead modernization projects
  • Implement automation solutions
  • Ensure platform security
  • Collaborate with stakeholders

Technical scope includes ServiceNow platform architecture, automation, cloud integrations, security protocols, and enterprise ITSM solutions.

The ideal candidate is a senior ServiceNow engineer with extensive experience in platform architecture, automation, and modernization. They possess strong leadership skills and can guide enterprise-level platform strategies while ensuring security and best practices.

ServiceNowplatform architectureautomationplatform modernizationsecurity
vendor managementcloud platformsITILDevOpsenterprise architecture
ServiceNowITSMcloud platforms
ServiceNowplatform architectureautomationplatform modernizationsecurityITSMcloud platformsenterprise platformITILDevOps
ServiceNowServiceNow architectureplatform modernizationautomationplatform governancecloud platformsITSMenterprise platformplatform strategysecurity best practices
leadershipcommunicationstrategic thinkingmentorshipcollaborationproblem-solving
Industry Education
Job Function Enterprise ServiceNow platform architect and modernization leader
Role Subtype Systems Administrator
Tech Domains ITSM / ServiceNow
ServiceNowplatform architectureITSMautomationcloud platformsplatform modernizationsecurityenterprise platformITILDevOpsplatform strategycloudautomation engineerplatform engineerenterprise architectIT supportremotehelp deskservice deskIT support specialist

Lack of ServiceNow experience, No platform architecture background, No experience with automation or modernization, Must be authorized to work in the US

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