Position Details
About this role
Senior principal Services Solution Architect is responsible for designing, pricing, and packaging complex Services solutions for Intelligent Infrastructure Services. This role leads cost modeling, quoting, and contracting activities while engaging with customers and cross-functional teams.
Key Responsibilities
- Architect end-to-end Services solutions aligned to customer requirements and IIS strategic objectives
- Design service offerings across the lifecycle, including warranty, extended warranty, support, break/fix, onsite, remote, and managed service constructs
- Define what is included versus excluded in each service construct, balancing customer value, risk, and margin objectives
- Establish repeatable service design patterns while retaining flexibility for bespoke solutions
- Lead or significantly contribute to SOW development for Services engagements
Technical Overview
Deep expertise in services economics, solution architecture, pricing strategy, and customer engagement. Strong analytical, financial modeling, and presentation skills with the ability to drive enterprise deals and align with Sales, Legal, Finance, and Operations.
Ideal Candidate
The ideal candidate is a senior services solutions architect with 10+ years in pricing complex services and deal support, capable of engaging senior customers and guiding cross-functional teams to define scalable IIS offerings.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of 10+ years of relevant experience, No experience pricing technology or infrastructure services, Inability to engage with senior customers, Inability to collaborate across Sales, Legal, Finance, and Operations
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