Position Details

Salary $171K – $251K USD / year

Type Not Specified

Experience executive

Exp. Years Not specified

Education Not specified

Category Project & Program Management

About this role

Twilio seeks a Principal Technical Program Management leader to direct a portfolio of strategic, complex technical programs in Research & Development. This person will set program strategy, lead program teams, and drive alignment and delivery improvements across Engineering and Product organizations in a scaled agile environment.

Key Responsibilities

Lead high-impact cross-org technical programs
Define and drive execution strategy including governance and integration
Align cross-org delivery and dependencies
Set priorities and drive alignment as a strategic advisor
Navigate big-picture planning and hands-on delivery in scaled agile

Technical Overview

Manage technically complex, multidisciplinary programs spanning multiple products and platforms with executive visibility. Define sequencing, governance models, and integration approaches, and establish launch readiness criteria and operational success metrics to ensure high-quality releases.

Ideal Candidate

The ideal candidate is a senior/upper-level Principal Technical Program Management professional with experience leading cross-org, technically complex programs within Research & Development. They are strong in setting program strategy, defining execution strategy (sequencing, governance, integration), and driving outcomes using launch readiness criteria and operational success metrics in a scaled agile environment.

Must-Have Skills

Lead high-impactcross-org technical programsDefine and drive the execution strategyAlign cross-org delivery and dependenciesNavigate between big-picture planning and hands-on deliveryOperate in a dynamicscaled agile environment

Tools & Platforms

Scaled agile environment

Required Skills

Technical program managementscaled agile environmentprogram strategyexecution strategygovernance modelsintegration approacheslaunch readiness criteriaoperational success metricscross-org alignmentstakeholder alignment

Hard Skills

Technical program managementPortfolio of strategiccomplexmultidisciplinary programsCross-org leadershipExecution strategy definitionGovernance modelsIntegration approachesLaunch readiness criteriaOperational success metricsScaled agile environmentBusinessoperationaland technical improvementsProgram strategyAligning engineering teamsManaging dependenciesStakeholder alignmentExecutive visibilityEngineering and Product organizations

Soft Skills

Strategic advisingCross-functional leadershipAlignment buildingExecutive communicationAdaptability to evolving business needsProactive portfolio adaptationHands-on delivery mindsetHigh-visibility stakeholder management

Industry & Role

Industry SaaS

Job Function Lead and execute a portfolio of technical programs to accelerate R&D impact.

Role Subtype Program Manager

Tech Domains Agile

Keywords for Your Resume

PrincipalTechnical Program ManagementResearch & Development (R&D)R&Dportfolio of programstechnical programscross-org technical programsexecution strategygovernance modelsintegration approacheslaunch readiness criteriaoperational success metricsscaled agileagilecross-functional leadershipengineering teamsProduct organizationsstakeholder alignmentprogram strategyexecutive visibilitytechnical complexity

Deal Breakers

Must be able to operate in a dynamic, scaled agile environment and manage cross-org delivery and dependencies

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Principal, Technical Program Management (Research & Development)

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