✦ Luna Orbit — Project & Program Management

Principal TPM, EC2 CCX

at Amazon.com

📍 US, WA, Seattle Unknown Posted April 14, 2026
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Position Details

Type Full-Time
Experience executive
Exp. Years 7+ years
Education Not specified
Category Project & Program Management

About this role

Own customer planning and demand intake for AWS EC2 Capacity Customer Experience (EC2 CCX), including supportability scenarios that influence VP+ decisions. Drive initiatives tied to customer and business KPIs, and partner with engineering organizations to improve processes and automate EC2 capacity planning.

Key Responsibilities

  • Own customer planning for EC2 Capacity Customer Experience (EC2 CCX)
  • Manage demand intake for AWS Trainium
  • Organize supportability scenarios to influence VP+ decisions
  • Ensure infrastructure and EC2 teams execute against global commitments
  • Drive process improvements and collaborate with engineering to automate EC2 Capacity planning

Technical Overview

This is a technical program management role focused on EC2 capacity planning and customer experience for large, unpredictable scaling events. The role interfaces with AWS Trainium (Amazon Web Services machine learning chip) planning, coordinates infrastructure/EC2 execution commitments globally, and leads process automation efforts with engineering teams.

Ideal Candidate

The ideal candidate is a senior technical program manager with 7+ years of technical program or product management experience and strong experience partnering directly with engineering teams. They have managed cross-functional programs, built processes, and coordinated release schedules while using data-driven decision making to influence executive leadership on measurable KPIs. They are comfortable owning customer-facing demand intake and capacity planning initiatives for AWS infrastructure and related machine learning hardware programs such as AWS Trainium.

Must-Have Skills

technical product or program management experienceworking directly with engineering teams experiencesoftware development experiencemanaging programs across cross functional teamsbuilding processescoordinating release schedules

Nice-to-Have Skills

hands-on work managing complex technology projects experiencemanaging projects across cross functional teamsbuilding sustainable processescoordinating release schedules

Tools & Platforms

Amazon Elastic Compute Cloud (Amazon EC2)Amazon Web Services (AWS)EC2 Capacity Customer Experience (EC2 CCX)

Required Skills

technical product or program management experienceworking directly with engineering teams experiencesoftware development experiencemanaging programs across cross functional teamsbuilding processescoordinating release schedulesforecastingplanningguidanceexecutiondemand intakesupportability scenariosprocess improvementsdata driven decisionscustomer planningEC2 capacity planningAWS Trainium

Hard Skills

technical product managementprogram managementengineering team collaborationsoftware developmentcross functional teams program managementbuilding processescoordinating release schedulesforecastingplanningguidanceexecutiondemand intake managementsupportability scenarioscapital efficiencydata driven decisionsprocess improvementsinfrastructure planningEC2 capacity planningAWS Trainiummachine learning chipdriving key initiatives supporting goals/KPIsexecutive leadership reportingautomation of EC2 Capacity planningTechnical Program Manager responsibilities

Soft Skills

passionatedrivenstrategic thinkingdata driven decision makingcustomer facing communicationcross-functional collaborationstakeholder managementinfluencing VP+ business decisionshigh visibility to senior leadersprocess improvement leadershipcollaboration with engineering organizations

Industry & Role

Industry Aerospace
Job Function Lead customer-focused EC2 capacity planning programs for AWS Trainium and measurable KPI outcomes
Role Subtype Technical Project Manager
Tech Domains Amazon Web Services, Cloud & Infrastructure, Python, Automation Engineer, Forecasting

Keywords for Your Resume

Principal TPMTechnical Program ManagerTechnical Program ManagersAmazon Elastic Compute Cloud (Amazon EC2)EC2 Capacity Customer Experience (CCX)EC2 CCXAWSAmazon Web Services (AWS)AWS Trainiummachine learning chipforecastingplanningguidanceexecutiondemand intakesupportability scenarioscross functional teamsrelease schedulesprocess improvementsdata driven decisionsKPIsexecutive leadershipautomationinfrastructureEC2 Capacity Customer Experience (EC2 CCX)

Deal Breakers

Must have 7+ years of technical product or program management experience, Must have 10+ years of working directly with engineering teams experience, Must have 5+ years of software development experience, Must have experience managing programs across cross functional teams, building processes and coordinating release schedules

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