✦ Luna Orbit — Business Analysis

Process Management Analyst

at W.W. Grainger

📍 LAKE FOREST, IL, US, 60045-5202 Hybrid 💰 $67K – $112K USD / year Posted April 02, 2026
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Position Details

Salary $67K – $112K USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Education Bachelor's Degree or equivalent professional experience
Category Business Analysis

About this role

Process management analyst supporting operational excellence through product lifecycle processes and data maintenance with cross-functional collaboration.

Key Responsibilities

  • Facilitate operational activities across product lifecycle and data maintenance
  • Document requirements and support tool development
  • Manage feedback and improve data quality
  • Support project execution and milestones
  • Ensure adherence to SLAs and compliance

Technical Overview

Focus on workflow tooling, data quality, standardization, and data-driven improvement using JIRA, Smartsheet, SQL, and Excel.

Ideal Candidate

The ideal candidate is a mid-level business analyst with 2+ years of experience, proficient in JIRA, Smartsheet, and SQL, and capable of collaborating across functions to standardize processes and improve data quality.

Must-Have Skills

Bachelor's Degree or equivalent professional experience2+ years of relevant working experienceFamiliarity with JIRASmartsheetSQLExperience analyzing data and improving processesCross-functional collaborationMicrosoft Office

Nice-to-Have Skills

Experience with data visualization toolsExperience with data quality initiativesProcess improvement certifications

Tools & Platforms

JIRASmartsheetSQLMicrosoft Office Suite

Required Skills

Bachelor's Degree or equivalent professional experience2+ years experienceJIRASmartsheetSQLdata maintenancecross-functional collaborationrequirementsworkflowMS Office

Hard Skills

JIRASmartsheetSQLMicrosoft Office SuiteData maintenanceProcess standardizationCross-functional collaborationRequirements documentationWorkflow managementReporting

Soft Skills

CommunicationTeamworkAnalytical thinkingProblem-solvingTime managementAdaptability

Industry & Role

Industry Logistics
Job Function Support operational excellence through process management and data maintenance
Role Subtype Business Analyst
Tech Domains SQL / PostgreSQL, Microsoft 365

Keywords for Your Resume

process management analystgraingerjirasmartsheetsqldata maintenanceworkflowcross-functionalrequirementsreportingdata qualitykcpims officeon-sitehybridlake forestillinoisprocess improvement

Deal Breakers

Lack of required tools experience (JIRA/Smartsheet/SQL), Inability to work in a hybrid Lake Forest, IL setting

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