Position Details
About this role
Process management analyst supporting operational excellence through product lifecycle processes and data maintenance with cross-functional collaboration.
Key Responsibilities
- Facilitate operational activities across product lifecycle and data maintenance
- Document requirements and support tool development
- Manage feedback and improve data quality
- Support project execution and milestones
- Ensure adherence to SLAs and compliance
Technical Overview
Focus on workflow tooling, data quality, standardization, and data-driven improvement using JIRA, Smartsheet, SQL, and Excel.
Ideal Candidate
The ideal candidate is a mid-level business analyst with 2+ years of experience, proficient in JIRA, Smartsheet, and SQL, and capable of collaborating across functions to standardize processes and improve data quality.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of required tools experience (JIRA/Smartsheet/SQL), Inability to work in a hybrid Lake Forest, IL setting
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