Position Details
About this role
Intercom seeks a Product Design Director to lead their AI-driven product design team, focusing on crafting innovative customer experiences with AI. The role involves building high-performing teams and shaping the future of AI in design.
Key Responsibilities
- Lead design team for AI products
- Shape AI-driven customer experiences
- Build high-performing design teams
- Integrate AI into design processes
- Maintain design craft in AI age
Technical Overview
The role involves leading design for AI products, integrating AI into user interfaces, and maintaining design excellence in a fast-paced SaaS environment.
Ideal Candidate
The ideal candidate is a senior product design leader with extensive experience in AI-driven design, capable of leading high-performing teams, and shaping innovative AI product experiences. They possess strong strategic vision and a passion for design craft in a fast-paced, AI-first environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of AI experience, No leadership experience in design, Inability to work onsite in specified locations
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