Position Details
About this role
This role involves leading the strategy and development of Salesforce's Customer Success Data Platform, focusing on modernization, analytics, and driving customer insights to improve success metrics.
Key Responsibilities
- Define data platform strategy
- Lead modernization efforts
- Coordinate with data science teams
- Develop telemetry roadmap
- Ensure data integrity
Technical Overview
The technical environment includes data platform architecture, analytics tools, telemetry systems, and Salesforce integrations, emphasizing data quality, scalability, and strategic planning.
Ideal Candidate
The ideal candidate is a senior product management professional with experience in customer success platforms, data modernization, and analytics. They excel in strategic planning, cross-functional collaboration, and driving product roadmaps.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in product management, No background in data platforms or analytics, Unwilling to work in multiple locations
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