Position Details

Type Full-Time

Experience mid

Exp. Years 5+ years

Education Not specified

Category Product Management

About this role

This role involves managing technology partnerships and productizing AI solutions for customer experience platforms, focusing on strategic vendor integration and market needs translation.

Key Responsibilities

Own the Strategy
Drive Economics
Bridge the Gap
Go-to-Market
Enforce Excellence

Technical Overview

The technical environment includes AI technologies like Generative AI, Conversational AI, cloud components, and real-time translation systems, requiring understanding of system diagrams and cloud infrastructure.

Ideal Candidate

The ideal candidate is a mid-level product manager with 5+ years of experience in AI, SaaS, or BPO industries. They possess strong strategic and technical understanding of AI technologies, vendor management, and product scaling, with excellent cross-functional collaboration skills.

Must-Have Skills

5+ years Product (Partner) Management experienceExperience with AISaaSor BPOComfort reading system diagramsUnderstanding of LLMs and cloud components

Nice-to-Have Skills

Experience in BPO industryExperience deploying AI solutionsVendor negotiationMarket analysis

Tools & Platforms

Cloud platformsAI toolsMarket research tools

Required Skills

Product ManagementVendor ManagementAIGenerative AIConversational AIReal Time TranslationCloud componentsSystem diagramsMarket needs translationBusiness case developmentPricingROI analysisSecurity standardsCompliance standards

Hard Skills

Soft Skills

Strategic thinkingLeadershipCommunicationOperational understandingCross-functional collaborationProblem-solvingOutcome-driven

Industry & Role

Industry Information Technology / Customer Experience / AI / SaaS

Job Function Product and vendor management for AI-enabled CX solutions

Keywords for Your Resume

Product ManagementAIGenerative AIConversational AIReal Time TranslationVendor ManagementBusiness caseROISecurity standardsCompliance standardsCloud componentsSystem diagramsMarket needsPartner solutionsTechnology partners

Deal Breakers

Less than 5 years product management experience, Lack of experience with AI or SaaS products, Inability to read system diagrams, No experience with cloud components

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Product Partner Manager

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