Position Details

Salary $65K – $75K USD / year

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Pfisterer North America seeks a Product & Sales Support Coordinator to facilitate technical support, customer requests, and project coordination between the U.S. sales team and international teams. The role involves technical and SAP-based assistance in an industrial environment.

Key Responsibilities

Coordinate product and project support
Assist with SAP setup and troubleshooting
Support OEM and customer approval processes
Provide technical documentation
Facilitate communication between US and German teams

Technical Overview

The role involves technical support, SAP administration, project coordination, and cross-functional communication, supporting new product development and customer requests.

Ideal Candidate

The ideal candidate is a proactive, detail-oriented support specialist with experience in product and sales support, familiar with SAP and technical documentation. They should excel in cross-functional collaboration and customer service in a remote industrial or manufacturing environment.

Must-Have Skills

Product SupportSales SupportTechnical AssistanceSAP

Nice-to-Have Skills

Technical DocumentationProject Coordination

Tools & Platforms

SAPCRM tools

Required Skills

Product SupportSales SupportTechnical AssistanceSAPCustomer ServiceTechnical DocumentationProject Coordination

Hard Skills

Product SupportSales SupportTechnical AssistanceSAPCustomer ServiceTechnical DocumentationProject Coordination

Soft Skills

ProactiveDetail-orientedCommunicationCross-functional collaborationCustomer focus

Industry & Role

Industry Electrical / Manufacturing / Industrial

Job Function Support sales and product development through technical assistance and project coordination

Role Subtype Sales & Business Development

Tech Domains SAP

Keywords for Your Resume

Product SupportSales SupportTechnical AssistanceSAPCustomer ServiceTechnical DocumentationRemoteSupport CoordinatorIndustrialElectricalManufacturingCustomer focusCross-functionalProactiveTechnical supportProduct supportSales supportTechnical assistanceCustomer serviceTechnical documentationRemote supportSupport coordinatorIndustrial support

Deal Breakers

Lack of SAP or technical support experience, Inability to work remotely, Poor communication skills

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