Position Details
About this role
This role involves providing 24x7 production support for critical financial applications, ensuring operational stability, automating monitoring processes, and maintaining compliance standards.
Key Responsibilities
- Provide production support
- Analyze application systems
- Monitor dashboards and observability tools
- Ensure automation produces expected results
- Execute disaster recovery steps
Technical Overview
The technical environment includes application support, incident prevention, automation frameworks, Splunk, Blue Prism, and disaster recovery procedures in a financial services context.
Ideal Candidate
The ideal candidate is a mid-level IT support professional with experience in application support, incident analysis, and automation tools like Splunk and Blue Prism. They should be proactive, detail-oriented, and capable of managing high-availability environments in a financial services setting.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
No experience with 24x7 production support, Lack of automation or monitoring tools experience, No familiarity with disaster recovery procedures, Unwillingness to work in Tampa onsite
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