Position Details
About this role
This role provides day-to-day support for critical banking systems, focusing on incident resolution, system monitoring, and automation to ensure operational stability.
Key Responsibilities
- Support critical systems
- Troubleshoot technical issues
- Monitor system performance
- Automate support tasks
- Participate in incident and problem management
Technical Overview
The position involves troubleshooting, incident management, and automation using tools like Splunk, Dynatrace, and CloudWatch, with a focus on system performance and stability.
Ideal Candidate
The ideal candidate is a mid-level production support engineer with 4+ years of experience in incident resolution, system monitoring, and automation. They should be proficient with monitoring tools like Splunk and Dynatrace and capable of troubleshooting complex technical issues in a banking environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in production support or troubleshooting, No familiarity with monitoring tools like Splunk or Dynatrace, Unrelated industry experience
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