Position Details

Type Not Specified

Experience mid

Exp. Years 4+ years

Education Not specified

Category Software Engineering

About this role

This role involves supporting developers using Fiserv's Clover platform, troubleshooting API issues, and engaging with the developer community to ensure successful platform integration.

Key Responsibilities

Respond to support requests
Troubleshoot technical issues
Support developers in community forums
Build demo apps and examples
Collaborate across teams

Technical Overview

The technical environment includes REST APIs, SDKs, and community support tools. The candidate should be familiar with API development, troubleshooting, and supporting third-party integrations.

Ideal Candidate

The ideal candidate is a mid-level software support engineer with experience in developer relations, API support, and community engagement. They should have strong coding skills in Java or Python and be comfortable troubleshooting and supporting third-party developers.

Must-Have Skills

DevRelJavaPythonSQLREST APIsSDKs

Nice-to-Have Skills

C#JavascriptNodeJsCommunity supportSupport troubleshooting

Tools & Platforms

Fiserv Clover PlatformREST APIsSDKsCommunity forums

Required Skills

DevRelJavaPythonSQLREST APIsSDKssupport requestscommunity forumAPI troubleshootingsupport engineer

Hard Skills

JavaPythonPHPC#JavascriptNodeJsSQLREST APIsSDKsCommunity supportSupport troubleshootingAPI development

Soft Skills

CommunicationCollaborationProblem-solvingTeamworkCustomer focusInquisitivenessAdaptability

Industry & Role

Industry Fintech

Job Function Developer support and community engagement for fintech platform

Role Subtype Technical Support Specialist

Tech Domains REST APIs, SDKs, Support troubleshooting

Keywords for Your Resume

DevRelJavaPythonSQLREST APIsSDKssupport requestscommunity forumAPI troubleshootingsupport engineersupport projectsdeveloper supporttechnical supportFintechClover platformcommunity support

Deal Breakers

Lack of experience with APIs, No support or developer relations background, Inability to communicate technical issues clearly

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile

Professional, Software Development Engineering (DevRel)

Get matched to jobs like this