About this role
Empowerly is hiring a Program Manager to lead operations support for ancillary programs and partnerships. The role owns end-to-end program execution (including bringing the Research Scholars Program in house), manages partner relationships, and uses data reporting and quality controls to ensure program health while scaling.
Key Responsibilities
- Lead and implement all ancillary Empowerly programs
- Act as liaison to 2+ partnership programs
- Own end-to-end bringing Research Scholars Program in house
- Manage quality controls, metrics, and program health
- Provide regular data reporting on program success rates and outputs
Technical Overview
This role is primarily operations and program execution, including building automations and processes to scale partnership programs. It involves structuring programs, implementing quality control metrics, and producing data reporting on success rates and outputs.
Ideal Candidate
The ideal candidate is a program manager experienced in edtech or startup environments, able to build scalable operations and processes from ambiguity. They can own end-to-end program operations (including quality control and mentor onboarding), manage partner relationships, and use data reporting to drive continuous improvements as student demand scales.
Must-Have Skills
lead and implement all ancillary Empowerly programs as service offerings growact as the liaison between Empowerly and 2+ partnership programsmanage programs team and contractor teamsown the end-to-end process of bringing the Research Scholars Program in housemanage both short term and long term operational strategyensure overall program health including internal quality controls metrics and assessmentsprovide regular data reporting sharing insights on programs’ success rates and outputs
Required Skills
program managementoperations supportcross-functional operationsscaling processesdata-driven problem solvingend-to-end operational process ownershipquality controlquality control metrics and assessmentsbench analysisprogram health managementdata reportingsuccess rates reportingmentor sourcing and onboardingprogram structure designrecruiting and onboardingautomation buildingpartnership program scaling
Hard Skills
program managementoperations supportcross-functional operationsscaling processesprocess creation from ambiguitydata-driven problem solvingend-to-end operational process ownershipquality controlquality control metrics and assessmentsbench analysisprogram health managementdata reportingsuccess rates reportingoutputs reportingpartner liaison managementmentor sourcing and onboardingprogram structure designrecruiting and onboardingcontractor team managementstartup company recruiting and onboardingshort term operational strategylong term operational strategyautomation buildingpartnership program scalingliaison between company and partnership programsstakeholder alignment with company priorities
Soft Skills
wear many hatsquick decision makingdigging into weedsproactive anticipation of needscross-functional collaborationcreating processes from ambiguityliaison and relationship managementcomplex problem solvingcommunication with Marketingcommunication with Salescommunication with Productcommunication with Engineering
Keywords for Your Resume
Program ManagerOperations Supportancillary programspartnershipspartner programsprocesses from ambiguitydatadata reportingsuccess ratesoutputsend-to-end processResearch Scholars Programmentor sourcingmentor onboardingprogram structurequality controlquality controls metricsassessmentsbench analysisexpansionoperational strategyshort term operational strategylong term operational strategyprogram healthRecruitonboardand manage startup companiesStartup Internship ProgramMarketingSalesProductEngineeringautomationpartnership programs
Deal Breakers
Must be able to own end-to-end program operations (not just coordination), Must have experience managing partnerships/liaison relationships (2+ partnership programs)
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