Position Details

Salary $90K – $120K USD / year

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Undergraduate degree preferred

Category Project & Program Management

About this role

Senior Project Manager for a remote, client-facing SaaS environment responsible for overall client satisfaction, program delivery, and relationship management with key accounts.

Key Responsibilities

Establish relationships with key personnel
Lead new client onboarding with internal teams to meet deliverables on time and under budget
Manage client communications, conflicts, and revenue compliance
Collaborate with internal teams to resolve program impediments
Seek opportunities for account growth and new projects

Technical Overview

Focus on SaaS product management, client onboarding, and data reporting using Power BI and SQL Server; involves coordinating with IT, sales, marketing, and technical teams.

Ideal Candidate

The ideal candidate is a senior project manager with 5+ years of experience delivering SaaS-based client programs and strong relationship management across cross-functional teams. They should be proficient in SaaS product dynamics, onboarding, and data tooling like Power BI and SQL.

Must-Have Skills

5+ years of project managementSaaS product knowledgeClient relationship managementMS Office proficiencyDetail-orientedIndependent work style

Nice-to-Have Skills

Power BIHTMLMSSQLMicrosoft SQL ServerExperience managing multimillion dollar programs/budgets

Tools & Platforms

MaestroMicrosoft OfficePower BISQL ServerHTML

Required Skills

Project managementclient relationship managementSaaSonboardingHTMLMSSQLMicrosoft SQL ServerPower BIMicrosoft Officecross-functional collaborationbudget managementstakeholder management

Hard Skills

HTMLMSSQLMicrosoft SQL ServerPower BIMicrosoft OfficeMS OfficeSaaSOnboardingClient Relationship Management

Soft Skills

CommunicationLeadershipTeamworkTime managementNegotiationStrategic thinkingProactive problem solvingDecision making

Industry & Role

Industry SaaS

Job Function Lead and manage remote, client-facing SaaS projects and relationships for high client satisfaction and revenue retention.

Role Subtype Project Manager

Keywords for Your Resume

project managerproject managementsaasSaaSHTMLMSSQLMicrosoft SQL ServerPower BIMicrosoft OfficeOnboardingclient relationship managementcsuitetwo-way communicationmultimillion dollar programson time and under budgetremotecross-functional teamsstakeholder managementMaestroMadisonESOPbudgetrevenueProject ManagerProject ManagementClient Relationship Management

Deal Breakers

Less than 5 years of project management experience, No SaaS product experience, No undergraduate degree

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