✦ Luna Orbit — Customer Success & Support

Quality Assurance Auditor - State National

at Markel

📍 Bedford TX Hybrid Posted March 20, 2026
Type Not Specified
Experience mid
Exp. Years Entry level or none
Education Not specified
Category Customer Success & Support

This role involves conducting internal quality audits, analyzing data, and supporting process improvements within an insurance or financial services company, with a hybrid work setup.

  • Conduct internal audits
  • Analyze audit data
  • Verify accuracy of reports
  • Provide feedback on audit trends
  • Support training and calibration sessions

The position requires skills in quality assurance, auditing, and data analysis, with proficiency in Microsoft Office, to ensure compliance and improve internal processes.

The ideal candidate is a detail-oriented professional with strong organizational skills, proficient in Microsoft Office, and experienced in quality assurance or auditing processes, capable of supporting internal audits and compliance efforts.

Intermediate or higher knowledge of Microsoft Office productsAbility to follow detailed proceduresStrong organizational skills
Experience with audit processesKnowledge of quality assurance standards
Microsoft Office
Quality AssuranceAuditingData AnalysisCustomer ServiceInternal AuditsMicrosoft Office
Quality AssuranceAuditingData AnalysisCustomer ServicePerformance MeasurementInternal AuditsMicrosoft Office
attention to detailcommunicationproblem-solvingorganizationteamwork
Industry Insurance & Financial Services
Job Function Perform internal quality audits and support process improvements
Role Subtype Quality Assurance Auditor
quality assuranceauditingdata analysiscustomer serviceinternal auditsMicrosoft Officecalibration sessionsperformance studiescompliancetrainingreportingquality standardsproblem-solvingorganizationteamworkhybridsupport engineerperformance measurementinternal auditsupport

Lack of experience with audits or quality assurance, Inability to follow detailed procedures, Poor organizational skills

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