✦ Luna Orbit — IT Support & Helpdesk

React Native Tech Lead

at Kforce

📍 Miami, FL Onsite Posted March 04, 2026
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Position Details

Type Contract
Experience senior
Exp. Years 7+ years
Education Bachelor's degree in Information Systems or equivalent experience
Category IT Support & Helpdesk

About this role

This position involves developing and supporting the ServiceNow platform, focusing on modules like ITSM, ITAM, and ITOM, ensuring platform efficiency, security, and compliance.

Key Responsibilities

  • Develop and maintain ServiceNow modules
  • Implement API integrations
  • Support platform customization
  • Ensure data quality and security
  • Assist in process automation

Technical Overview

Technical environment includes ServiceNow platform customization, scripting in JavaScript, API integrations via REST and SOAP, aligned with ITIL standards.

Ideal Candidate

The ideal candidate is a senior ServiceNow developer with over 7 years of experience, proficient in platform customization, scripting, and API integrations, with a strong understanding of ITIL processes.

Must-Have Skills

7+ years ServiceNow developmentExperience with ITSMITAMITOMGRC modulesJavaScript scriptingREST and SOAP API supportServiceNow platform architectureITIL best practices

Nice-to-Have Skills

ServiceNow GRCServiceNow SecurityPlatform customizationWorkflow automation

Tools & Platforms

ServiceNowJiraREST APISOAP API

Required Skills

ServiceNowITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIITILPlatform Architecture

Hard Skills

ServiceNowServiceNow DevelopmentITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIScriptingPlatform ArchitectureITIL

Soft Skills

CommunicationCollaborationProblem-solvingProcess organizationDocumentation

Industry & Role

Industry SaaS
Job Function ServiceNow platform development and administration

Keywords for Your Resume

ServiceNowITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIITILPlatform ArchitectureServiceNow Development

Deal Breakers

Less than 7 years ServiceNow experience, No API or scripting experience, Lack of ITIL knowledge, No experience with ITSM modules

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