✦ Luna Orbit — Sales & Business Development

Regional Account Manager - North America

at BCD

📍 Remote, US Remote 💰 $84K – $105K USD / year Posted April 02, 2026
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Position Details

Salary $84K – $105K USD / year
Type Full-Time
Experience mid
Exp. Years Not specified
Education Not specified
Category Sales & Business Development

About this role

Regional Account Manager responsible for managing a single client account across North America, including retention, contract negotiation, implementation, and regional financial reporting. Focus on up-selling and cross-selling to meet client needs, with cross-functional collaboration with implementation and staff development.

Key Responsibilities

  • Oversee regional coordination of client communications
  • Manage new business implementations
  • Measure and report SLAs and KPIs regionally
  • Drive profitability through up-selling and cross-selling
  • Establish relationships with key decision-makers

Technical Overview

Focus on travel management account management with knowledge of travel industry technology; uses SLA/KPI metrics and financial reporting.

Ideal Candidate

The ideal candidate is an experienced regional account manager with travel industry background, skilled in contract negotiation, SLA/KPI reporting, and multi-region client relationships. They should be adept at up-selling and cross-selling, with strong English communication and cross-functional collaboration skills.

Must-Have Skills

None listed

Nice-to-Have Skills

travel management experienceregional client managementmulti-region coordination

Required Skills

contract negotiationSLAKPIsupsellingcross-sellingclient relationshipsbusiness planningfinancial reportingimplementationstaff developmentEnglish

Hard Skills

contract negotiationSLASLAsKPIKPIsupsellingcross-sellingclient relationshipsbusiness planningfinancial reportingimplementation coordinationstaff developmentpresentation skillsmultiregional coordinationregion-specific reporting

Soft Skills

communicationleadershippresentationrelationship managementcross-functional collaborationtime management

Industry & Role

Industry Travel & Hospitality
Job Function Regional account management for a single client across North America in the travel industry
Role Subtype Account Executive

Keywords for Your Resume

Regional Account ManagerAccount ManagerRemoteNorth AmericaSLASLAsKPIKPIscontract negotiationupsellingcross-sellingclient relationshipsbusiness planningstaff developmentEnglishTravel managementImplementationFinancial reportingBCD Travelregional account manageraccount managerremotetravel managementupsellcross-sellslakpi

Deal Breakers

Lack of travel industry experience, No contract negotiation experience, Inability to work remotely in US

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